What are the responsibilities and job description for the Collection Agent - Trainable position at Wilber Group?
We are looking for professional individuals to join our Great Place to Work Certified office in Bloomington, Illinois! Your main responsibility as a collector is to take/place calls, negotiate payment, and accurately notate files of conversations had and payments received. This is a fully trainable position, no prior experience needed!
Wilber is a business of exceptional culture and the service we provide for our clients is second to none. Wilber has also been ranked number 40 in Best Workplaces in Financial Services and Insurance for Fortune magazine. We offer opportunities for team members to suggest/participate in fundraisers and community service events that matter to them. This Full-Time collector position starts with a base pay of $19.00 hourly pay ($21 if bilingual in Spanish) plus uncapped commission.
Requirements:
Requirements:
- High school diploma or GED
- Computer proficiency
- Excellent phone etiquette
- Ability to deescalate conflict
- Negotiation skills
Preferred But Not Required:
- Customer Service/ Call Center experience
- ARM experience (Accounts Receivable Management)
- Collections experience
Benefits:
- Medical, Vision, and Dental
- Short/Long Term Disability
- 401K with Company Match
- PTO & Paid Holiday Leave
- 25k Life insurance policy paid for by Wilber
- Free Breakfast
- And so much more!
Thank you for taking your time to learn more about what we have to offer. While we hope you consider applying to Wilber, we wish you the best with whichever opportunity you pursue!
Great Place to Work Certification: https://www.greatplacetowork.com/certified-company/7023903
If you have any questions before applying, please email us at recruiting@wilbergroup.com
Great Place to Work Certification: https://www.greatplacetowork.com/certified-company/7023903
If you have any questions before applying, please email us at recruiting@wilbergroup.com
Salary : $19 - $21