What are the responsibilities and job description for the Operations Leader position at Wil-Ro?
Operations Leader
About Wil-Ro, Inc:
Crafted in America since 1973, Wil-Ro, Inc. manufactures high-quality truck bodies for landscaping, hauling, construction, equipment distribution, and farming, as well as outdoor adventure excursions. Headquartered in Gallatin, Tennessee, Wil-Ro serves customers and distributor partners nationwide. Wil-Ro is an award-winner of The Tennessean’s Top Workplaces 2021 and 2022.
Wil-Ro, Inc. is looking for an energetic, outgoing, and experienced individual to join our growing organization. We are excited to find team members who feel they align with our EIGHT core values here at Wil-Ro:
Lead with Humility Innovate & Grow
Make Manufacturing Fun Give Back
Eagerly Give Praise Demonstrate the Golden Rule
Deliver a Premier Product Live Passionately
The Operations Leader is responsible for the successful operations of the factory which include general supervision of all phases of production, quality control, equipment maintenance, etc. Responsibilities also include involvement in recruiting, hiring, training team members and facility/physical factory up-keep.
Job Responsibilities and Qualifications:
- Lead goal setting, capacity planning, and provide overall leadership across all areas of the manufacturing process.
- Direct and support teams in Welding/Fabrication, Paint/Prep, and Product Finishing/Install; ensure alignment on individual and team objectives while driving performance toward daily, weekly, and monthly goals.
- Design and implement systems to monitor operations, track productivity, manage discipline, and oversee tier/pay matrix placement, advancement, performance reviews, and training programs.
- Collaborate with the Culture Creator on hiring decisions for factory roles; take ownership of offboarding processes for team members who do not meet expectations after receiving appropriate training and corrective guidance.
- Uphold and enforce company policies related to attendance, safety, productivity, and quality standards.
- Foster a positive and engaging work environment by making manufacturing fun—leading with company core values and demonstrating strong, values-driven leadership.
This position is 100% hands-on, engaging with factory team the entirety of each production shift. Salary and bonuses commensurate with experience, meeting and exceeding production goals, and retaining quality factory team members.
Details:
- Full-Time, Monday – Friday; Must arrive at least 15 minutes prior to 6am production start
- On-site: Gallatin, TN; reliable transportation required; ability to work until job is done required
Benefits:
- Vacations
- Paid Holidays
- Paid Volunteer Day
- Personal Time Off
- Maternity/Paternity Leave
- Retirement Plan
- Tuition Reimbursement
- Team Member Referral Program
- Team Member Truck Body Purchase Program
- Work Boot Allowance
- Gym Membership Reimbursement
- Prescription Safety Glasses Reimbursement
- Annual Eye Exam and Prescription Eyeglasses
- Medical / Dental / Vision Insurance