Account Service Representative

Department: Sales

Location:  Kansas City, MO -  Physical location is in Lenexa, KS. The working location will be a route (starting at home) in the Kansas City, MO area.

Reports to: Department Team Leader 

Hours: 5-day work week, no nights

Pay:  Starts equivalent to $22.12/hr with incremental raises for the first year. Salary, plus commission, incentives, & mileage

Mileage: Personal vehicle is used and paid mileage

Job Description:

Account Service Representatives are responsible for producing maximum sales and distribution of draft and/or package products and providing quality service to all customers on an assigned route. The Account Service Representative’s primary duties include the implementation of approved Company programs and policies that will result in the achievement of sales volume and merchandising goals while effectively presenting the Company’s brands to the retailer and the consumer.  

The Account Service Representative is expected to monitor and control inventory levels for each account by conducting a physical inventory and restocking all coolers and in-store space, and displays to provide maximum availability of products while maintaining quality control and freshness standards. The Account Service Representative is responsible for maintaining and updating all Point-of-Sale materials at each retailer’s location.  The Account Service Representative is responsible for maintaining current knowledge of all supplier brands and packages, pricing information, and promotional/marketing activities. The Account Service Representative is responsible for maintaining strong, productive relationships with all customers to facilitate sales and complete required surveys.  

Servicing includes, but is not limited to moving and lifting of 25 – 35lbs during rotation, merchandising, and storing our products. 

The following factors, among others, will be considered when selecting the successful candidate(s) for this position.

• Market Knowledge
• Marketing Program Execution
• Product Sales/Results
• Merchandising Skills
• Communication
• Relationships with Customers
• Quality Assurance

Qualifications: 

• High school education required
• Computer knowledge 
• 21 years of age
• Safe driving record 
• Vehicle Insurance 
• Highly self-motivated with a positive attitude
• Ability to work with little supervision 
• Ability to repetitively pull, push, bend, squat, twist, crawl, climb, walk, and reach above head height. 

Experience: 

• Customer service experience preferred

Note:  Duties of all positions may be adjusted as needed to meet business objectives.

*Must be able to pass pre-employment requirements such as a drug screen, physical, and background check.*