Billing & Payables Coordinator (985)

In 1989, Wikoff’s first continual improvement department was established, adopting a Total Quality Management approach. Over the years, the department has matured and expanded its vision to include not only oversight of the quality management system, but also training programs and employee safety while adopting other improvement methodologies such as lean and six sigma.

Position Overview

At Wikoff Color Corporation, we’re proud to be employee-owned, which means every team member has a stake in our success. We believe in building a workplace where people feel valued, empowered, and invested in the future.

The Billing Coordinator is responsible for ensuring accurate and timely invoicing in alignment with customer agreements, shipment records, and pricing terms. Reporting to the Customer Service Manager, this role supports revenue accuracy by validating billing data, resolving discrepancies, and maintaining compliance with internal financial controls. The Billing Coordinator plays a critical role in supporting cash flow, minimizing invoice errors, and ensuring smooth coordination between Customer Service, Finance, and Operations.

Key Responsibilities

• Generate and process customer invoices based on shipment and order data
• Verify pricing, freight charges, taxes, and contract terms for billing accuracy
• Investigate and resolve billing discrepancies in coordination with Customer Service and Finance
• Maintain accurate customer billing records within the ERP system
• Monitor open invoices and support follow-up on disputed or pending transactions
• Assist with reporting related to billing accuracy and revenue tracking
• Ensure compliance with internal financial controls and documentation standards
• Other duties assigned by management
  
  

Key Deliverables

• Accurate and timely invoice generation
• Reduced billing discrepancies and invoice corrections
• Improved coordination between order fulfillment and invoicing processes
• Maintained ERP billing data accuracy
• Support of timely revenue recognition and cash flow processes
  
  

Reporting Structure

• Reports To: Customer Service Manager
• Direct Reports: None
  
  

Educational Requirements

• Associate’s or Bachelor’s degree in Business, Accounting, or related field (preferred)
• High school diploma or GED (required)
  
  

Required Experience

• 3–5 years of experience in billing, invoicing, or order-to-cash processes
• Experience working with ERP systems and financial documentation
• Strong attention to detail and numerical accuracy
• Ability to investigate discrepancies and resolve issues collaboratively
• Effective communication and organizational skills
  
  

Working Conditions

• Manufacturing / Office environment
  
  

Effort/Physical Demands

• Ability to sit for long periods of time
• Lifting/pushing/pulling up to 25 lbs.
  
  

Health And Safety Responsibilities

• Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, policies and procedures.
• Must use or wear equipment, protective devices, or certain clothing as required by the company.
  
  

Benefits

• Competitive pay and overtime opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k)
• Employee Stock Ownership Plan
• Career development and training opportunities
• Clean, safe, and team-oriented work environment
  
  

This position contributes to a quality product by ensuring overall compliance to defined Product Specifications, the Quality Management System, and the Quality Policy. Additionally, this position promotes a safe work environment by complying with the defined Safety rules, GMP and regulations at all times.

This company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.