What are the responsibilities and job description for the Forklift Technician - Equipment Mechanic position at WIESE GROUP?
If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Field Service Technician to travel to customer locations and repair their material handling equipment. A Field Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.
You will have a specific coverage area where you will do preventative maintenance and repair work on the customers fleet. You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.
As a Forklift Field Service Technician, you will manage your job as though it were a small business. You will be dispatched to jobs from your home using a company van and will coordinate and report on your jobs via a laptop.
Specific Duties
- Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
- Troubleshooting customer equipment problems and conferring with and getting approval from customer before making repairs
- Maintaining your own parts inventory based on the parts you carry in your van.
- Completing and submitting all required paperwork
- Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs
- Managing your workload effectively
- For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
- Strong multitasking and time management skills. Able to prioritize your day and self-manage.
- Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
- Valid driver’s license with a clean driving record
- Provide your own hand tools
- Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
- Demonstratable customer service skills, both verbal and non-verbal.
- Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required for any position offered.
Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:
- Our Website: https://wieseusa.com/
- Our YouTube page: https://www.youtube.com/user/WieseUSA