What are the responsibilities and job description for the Parts Manager position at Wiers International Trucks Inc?
Parts Manager
Wiers International Trucks | Lafayette, IN | Full Time | $60K-$70K | Performance Incentives
Medical, Dental, Vision, 401K, Paid Time Off, Professional Development
Join Our Growing Team! Learn more at www.jointeamwiers.com
Your Leadership. Your Impact. Your department.
Lead the Parts Operation That Keeps Fleets Rolling
You're a parts professional who understands that profitability and customer service go together. You know how to manage inventory, develop teams, and drive results. At Wiers International Trucks in Plymouth, Indiana, you'll lead a critical department—owning P&L performance, building strong customer relationships, and creating a culture where your team thrives and the business grows.
If you're ready to take full ownership of a parts operation with real accountability and real rewards, this is your opportunity.
About Wiers International Trucks
Since 1964, we've been dedicated to keeping commercial vehicles on the road. Our Plymouth location serves as a trusted partner for fleets and owner-operators throughout the region. As an International/Navistar dealer, we combine manufacturer support with local expertise to deliver exceptional service.
We Make #TRUCKSROLL!
What You'll Own
Financial Performance & P&L Leadership
- Drive departmental profitability by managing gross margin percentage and net profit targets
- Control expenses including payroll, freight, and operating costs
- Optimize pricing strategy using matrix pricing, fleet tiers, and customer-specific programs
- Resolve pricing issues including overrides, below-cost sales, and DMS structural problems
- Report performance regularly to General Manager with actionable insights
Inventory Excellence
- Maintain optimal stock levels that support service and retail needs while minimizing obsolescence
- Manage ordering cycles using DMS tools and supplier programs effectively
- Conduct inventory counts and resolve discrepancies promptly
- Leverage OEM programs including returns, warranties, and investment optimization
- Address slow-moving inventory through strategic returns and discounting
Customer Service & Sales Growth
- Build a responsive culture serving both internal customers (Service, technicians) and external customers (fleets, shops)
- Grow wholesale and retail sales by identifying opportunities with existing and new accounts
- Develop fleet relationships ensuring competitive pricing and high fill rates
- Resolve escalated issues quickly and professionally
Team Leadership & Development
- Build your team by recruiting, hiring, and training Parts Counter staff and drivers
- Drive performance through clear expectations, regular coaching, and formal reviews
- Create a positive environment aligned with Wiers values of safety, respect, and accountability
- Develop expertise in DMS systems, product knowledge, and service standards
Vendor & OEM Relations
- Maintain strong partnerships with International/Navistar and aftermarket suppliers
- Negotiate effectively on pricing, returns, and terms to maximize profitability
- Stay current on OEM programs, promotions, and policy changes
Operations & Compliance
- Maintain organized operations with clean, efficient parts room and counter areas
- Ensure accurate records for all transactions, returns, and special orders in DMS
- Maintain compliance with hazmat handling, OSHA requirements, and dealership policies
- Support warranty processes in coordination with Service Manager
What We're Looking For
Required Experience & Skills:
- 3 years in parts management or senior parts counter role, preferably in heavy/medium truck or commercial vehicle dealership
- Proven P&L management ability including pricing and inventory control
- Strong DMS knowledge (CDK, Procede/Fusion, or similar systems)
- Leadership experience with demonstrated team development skills
- Customer service expertise managing fleet and wholesale accounts
- Solid understanding of heavy-duty truck parts and components
- High school diploma or equivalent
Preferred Qualifications:
- International/Navistar experience with parts systems and programs
- Fusion (Procede) DMS familiarity
- Associate's degree or higher in Business, Automotive Technology, or related field
- Parts pricing matrix setup and management experience
Core Competencies:
- Financial acumen - You understand numbers and drive results
- Analytical problem-solver - You identify root causes and implement solutions
- Team builder - You develop people and create high-performing teams
- Customer-focused - You build relationships that drive loyalty and growth
- Detail-oriented - You maintain process discipline and accuracy
- Strong communicator - You collaborate effectively across departments
- Continuous improvement mindset - You adapt and optimize operations
Compensation & Benefits Package
Competitive Compensation:
- $60K - $70K
- Performance-based incentive opportunity
Comprehensive Benefits:
- Health, Dental, and Vision insurance
- Company-paid Life insurance
- 401(k) retirement plan with company matching
- Paid time off and holidays
- Ongoing training and professional development support
Why This Role Matters
As Parts Manager, you're not just managing inventory, you're enabling our entire service operation. When technicians have the right parts at the right time, trucks get back on the road faster. When fleet customers trust you’re pricing and availability, they become long-term partners. When your team is trained and motivated, the entire dealership benefits.
You'll have real authority, clear accountability, and direct impact on profitability. Your leadership will be visible, valued, and rewarded.
JOINTEAMWIERS and take ownership of a parts operation where your leadership skills, and customer focus will drive measurable results. We're not just managing parts, we're building a business, developing people, and keeping the region's fleets running.
Learn more and apply: www.JoinTeamWiers.com
Since 1964. Making #TRUCKSROLL.
Salary : $60,000 - $70,000