What are the responsibilities and job description for the Tasting Room Sales Associate position at Wiens Cellars?
Tasting Room Sales Associate
Wiens Cellars – Temecula, CA Part‑Time | Up to 29 hours/week | Weekends & Holidays Required
About the Role
Wiens Cellars is seeking a high‑energy, sales‑focused Tasting Room Sales Associate to join our team. This role is ideal for someone who thrives in a fast‑paced environment and enjoys connecting with guests. Success in this position is measured by wine sales, Wine Club memberships, event ticket sales, and delivering outstanding guest experiences. You’ll play a key role in driving wine sales, wine club enrollments, and event ticket purchases while delivering an exceptional guest experience.
If you’re competitive, personable, and excited about selling a premium product, this is the perfect opportunity.
Compensation: Guaranteed base hourly of $16.90 - earn up to $50.00 hourly based on performance!
**Compensation beyond the guaranteed based hourly rate is earned from tips and commissions which are not guaranteed, but possible as shown by some of our current associate paychecks.
Key Responsibilities
Create Memorable Guest Experiences that Drive Sales
- Welcome guests with genuine enthusiasm and create engaging, personalized tasting experiences.
- Share the Wiens Cellars story, our winemaking philosophy, and the unique qualities of each wine with confidence and authenticity.
- Build rapport with guests by asking thoughtful questions, understanding their preferences, and tailoring wine recommendations to their tastes.
- Create meaningful connections that inspire guests to purchase wines, join the Wine Club, attend winery events, and return for future visits.
- Represent the Wiens Cellars brand with professionalism, warmth, and exceptional hospitality.
Drive Revenue & Wine Club Growth
- Confidently present and pour wines with a focus on converting tastings into bottle, case, and event ticket sales.
- Clearly communicate the value and benefits of Wine Club membership, guiding guests to the membership that best fits their interests.
- Recognize buying opportunities and recommend wines, memberships, and experiences that enhance the guest's visit.
- Consistently work toward individual and team sales, Wine Club, and guest experience goals.
Support Exceptional Tasting Room Operations
- Process transactions accurately using Commerce7, including cash handling, credit card processing, and receipts.
- Package wine purchases and assist guests with take-home orders efficiently and professionally.
- Maintain a clean, organized, and welcoming tasting room that reflects the Wiens Cellars brand.
- Collaborate with teammates and management to ensure smooth daily operations and maximize guest satisfaction.
Who Thrives in This Role
- Passionate about creating memorable guest experiences through genuine hospitality.
- Naturally outgoing, personable, and confident initiating conversations with guests.
- Motivated by achieving sales goals while maintaining a guest-first approach.
- Skilled at building relationships, identifying guest needs, and making personalized recommendations.
- Thrives in a fast-paced, team-oriented environment with a positive, energetic attitude.
- Eager to learn about wine and continually expand product knowledge.
- Preferred: One year of sales, hospitality, or customer service experience.
- Must be at least 21 years of age.
- Available to work weekends, holidays, and special events.
Why You'll Love Working at Wiens
- Sell award-winning premium wines
- Work with a fun, high-energy team
- Earn commissions, tips, and incentives
- Employee wine discounts
- Learn directly from one of Temecula's premier wineries
Physical Requirements
Ability to stand for extended periods, lift up to 50 lbs., and work both indoors and outdoors.
Job Details
- Job Type: Part‑time
- Hours: Up to 29 per week
- Location: Onsite at Wiens Cellars
- Schedule: Weekends and holidays required
Benefits
- 401(k)
- 401(k) matching
- Employee discounts
Education
High school diploma or equivalent required.
Note
This job description outlines the general nature of the role. Duties may change at any time based on business needs.
Work Remotely
- No
Job Type: Part-time
Pay: $16.90 - $50.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $17 - $50