What are the responsibilities and job description for the IT Support Technician position at Widen the Net | B Corp™?
IT Support AV
We are looking for an IT support technician to support growth in both Seattle and Bellevue, they want somebody able to work in both offices.
-Troubleshooting Windows OS, Mac OS and Linux OS, IT network, AD, Office 365 and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, storage, JAMF,
-Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA;
-Building good relationship with 3rd party software/hardware vendors;
-AV Support (Google Meets)
-Documentations
$34.79 per hour PTO federal holidays.
W2 contract
Requirements:
-1-2 years experience working as IT support/service desk;
-Jira AV Support
-Excellent client facing and problem solving skills, creative thinking and sociable personality
Salary : $30 - $35