Part Time Dispatch 911 (24 hour Shift)

Job Overview
Join our dedicated emergency response team as a Part Time Dispatch 911 Operator working on a 24-hour shift schedule! In this vital role, you will be the first point of contact for emergency calls, providing critical support and coordination to law enforcement, medical responders, and other emergency services. Your energetic and proactive approach will ensure rapid response times, accurate information relay, and effective management of emergency situations. This position offers a dynamic environment where your communication skills, analysis abilities, and calm demeanor can truly make a difference in people's lives.

Duties

• Receiving, forwarding, and handling all emergency calls for all Fire Departments, Rescue, EMS Services, and Law Enforcement received at the Wicomico County 911 Center.
• Dispatch and Track Calls for Fire, Rescue, and EMS.
• Works in cooperation with Supervisors, Communications Operator II's, & other 911 Specialists.

Qualifications

• Ability to communicate in an articulate manner by telephone and person-to-person.
• Ability to receive, retain, and transfer information, often during intense, stressful situations.
• Ability to speak clearly and articulate information over communications radios.
• Ability to utilize good spelling and grammar in written and electronic communications.
• Ability to become familiar with Communications Computer Systems for entering & retrieving information.
• Ability to multi-task, type with speed and accuracy, and work independently with minimum supervision.
• Ability to develop an excellent working knowledge of Wicomico County Geography & Landmarks.
• Ability to work part-time 24/72-hour, rotating shifts that include nights, weekends, and holidays, 365 days a year and call-backs at any given time for emergencies, disasters, and weather events.
• Ability to obtain a passing score on the department issued CritiCall Call taking test.
• Ability to successfully pass drug screening and background check.

This role offers an exciting opportunity to be at the forefront of emergency response operations—where your dedication can save lives and support community safety every day!

Pay: $21.58 per hour

Expected hours: 24.0 per week

Application Question(s):

• Are you able to work part-time 24/72-hour, rotating shifts that include nights, weekends, and holidays, 365 days a year and call-backs at any given time for emergencies, disasters, and weather events
• Are you able to receive, retain, and transfer information, often during intense, stressful situations?

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Typing: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person

Salary : $22