What are the responsibilities and job description for the Dental Front Desk Receptionist position at Wickham Dental Care?
Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. As the first point of contact for our patients and visitors, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our dental office. The ideal candidate will have experience in a medical or dental environment, with familiarity in various administrative tasks and software.
Responsibilities
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage patient check-ins and check-outs efficiently, maintaining accurate records.
- Schedule appointments and manage the clinic's calendar using eClinicalWorks or Dentrix software.
- Handle incoming calls, addressing inquiries or directing them to the appropriate personnel.
- Process medical billing and collections, ensuring accuracy in patient accounts.
- Maintain patient confidentiality and adhere to health information management protocols.
- Assist with clerical duties such as filing, data entry, and maintaining office supplies.
- Collaborate with dental staff to ensure seamless patient care and communication.
Skills
- Proficiency in eClinicalWorks or Dentrix is highly desirable.
- Strong clerical skills with attention to detail and accuracy.
- Knowledge of medical billing and collections processes.
- Familiarity with dental terminology and practices is a plus.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks in a fast-paced environment while maintaining professionalism.
- Strong organizational skills with the ability to prioritize effectively.
Join us in providing outstanding service to our patients while contributing to a positive work environment!
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Employee discount
- On-the-job training
- Paid time off
Ability to Commute:
- Melbourne, FL 32935 (Required)
Ability to Relocate:
- Melbourne, FL 32935: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19