What are the responsibilities and job description for the Outpatient Scheduler position at Wichita Urology Group?
Job Description
Job Title: Outpatient Scheduler
Department: Nursing - Clinical
Overtime Status: Non-exempt
Position reports to: Clinical Manager
Location of position: Wichita, KS
Position Summary
The Outpatient Scheduler utilizes their clinical knowledge to schedule appropriate procedures per Physician and Advanced Practice Provider (APP) orders. The Outpatient Scheduled is responsible for scheduling procedures consistent with the patient’s diagnoses and the procedure requested. The Outpatient Scheduler must provide excellent customer service with patients, employees and outside medical practices.
Responsibilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Title: Outpatient Scheduler
Department: Nursing - Clinical
Overtime Status: Non-exempt
Position reports to: Clinical Manager
Location of position: Wichita, KS
Position Summary
The Outpatient Scheduler utilizes their clinical knowledge to schedule appropriate procedures per Physician and Advanced Practice Provider (APP) orders. The Outpatient Scheduled is responsible for scheduling procedures consistent with the patient’s diagnoses and the procedure requested. The Outpatient Scheduler must provide excellent customer service with patients, employees and outside medical practices.
Responsibilities
- Schedule outpatient procedures for multiple Physicians including radiology, lab and other outside specialists as needed
- Communicate with various hospitals and other facilities schedulers to schedule patients accordingly
- Complete and send any forms and paperwork to hospitals, clinics and other Physicians
- Communicate with patients about pre-procedure instructions, follow-up appointments and answer any questions patients may have about their procedure
- Work with Physicians, APP’s and nursing staff to ensure patients are being scheduled promptly and accurately
- Verify correct scheduling based off of insurance policies
- Review patient electronic records to verify medical history and verify if a clearance is needed
- Verify insurance and send to procedure information to billing, obtain precertification and/or authorization as needed
- Perform in an organized manner to manage the workload with accuracy
- Perform other duties as assigned or requested
- 1-2 years in the medical field
- Knowledge in outpatient scheduling
- Great communication skills
- Ability to multi-task and pay attention to detail
- Exceptional organizational skills
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Skill in appropriate documentation and records maintenance.
- Skill in usage of PC, multi-line phone, copier, fax, and printer.
- Ability to interpret, adapt and apply written guidelines and procedures to standard work practice.
- Ability to speak effectively before individuals and/or groups.
- Able to hear average or normal conversations and receive ordinary information.
- Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
- Prolonged periods of sitting, standing or walking may be required.
- Fast paced clinical environment
- Contact with Physicians, staff, patients, care givers and outside medical/surgical practices