What are the responsibilities and job description for the Course Materials Manager position at Wichita State University Union Corporation?
Position Overview
The Shocker Store is seeking a highly organized and customer-focused Course Materials Manager to oversee the day-to-day operations of our textbook and educational supplies division. This role is responsible for ensuring course materials, school supplies, and graduation regalia are available, accessible, and well-managed to support student success.
This position plays a key role in driving operational efficiency, managing vendor relationships, and collaborating with faculty to deliver both traditional and digital course materials.
What You’ll Do
Operations & Inventory Management
- Oversee all aspects of textbook department operations, including purchasing, inventory control, merchandising, sales, and returns
- Manage course material adoptions and work closely with faculty to ensure timely access to required materials (print and digital)
- Procure and maintain inventory for school supplies, residence hall essentials, and graduation regalia
Leadership & Staff Development
- Train, supervise, and support team members in customer service and operational procedures
- Foster a positive, fast-paced retail environment focused on service excellence
Financial Oversight
- Monitor departmental spending and review monthly financial reports
- Support annual budget planning and ensure sound fiscal management
- Analyze performance to identify cost savings and revenue opportunities
Customer & Campus Collaboration
- Build strong relationships with faculty, students, and vendors
- Communicate effectively to support course material accessibility and customer satisfaction
What You Bring
Required Qualifications
- Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
- Minimum of 3 years of retail management and supervisory experience
Skills & Abilities
- Strong organizational and time management skills with the ability to prioritize in a fast-paced environment
- Solid understanding of retail operations, inventory management, and merchandising
- Basic knowledge of budgeting, financial reporting, and fiscal management
- Excellent communication skills (written and verbal)
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Strong problem-solving ability and attention to detail
- Ability to work independently and meet deadlines
Work Environment & Physical Requirements
- Retail office environment with moderate noise
- Frequent standing, walking, bending, and lifting (up to 50 lbs; pushing/pulling up to 200 lbs)
- Extended hours during peak periods (e.g., start of semesters) may be required
- Regular use of computers and office systems
Why Join Us?
At the Shocker Store, you’ll play a vital role in supporting student success by ensuring access to essential course materials. Join a collaborative campus environment where your leadership and operational expertise make a direct impact.
rship and operational expertise make a direct impact.