Replenishment Planner

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

Job Summary

Working as part of a category-focused team, the Replenishment Planner is responsible for the availability of products for our customers, by managing the timely flow of inventory through our supply chain and supporting the Merchandise Planner in the delivery of the overall merchandise plan.

Taking direction from the Merchandise Planner on available spend (OTB), the Replenishment Planner will calculate and forecast the requirements for orders. The Replenishment Planner will then ensure that orders are accurately raised and communicated with vendors, delivered on time and in full (OTIF) and the allocation of the product into store is accurate. Key measures of success include warehouse in stock %, OTIF, in store Availability.

Pay: Up to $60,000 annually

Benefits

• Employee Discount
• Employer-Paid Life Insurance
• Flex Time Off
• Disability Insurance
• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• 401(k) with company match

Job Responsibilities

• Work closely with the Merchandise Planner to ensure close management of available OTB and a good understanding of the category strategy, including new initiatives or areas of growth opportunity.
• Accountability for category in store availability targets, ensuring that appropriate reporting is in place to understand availability opportunities at various levels of granularity.
• Work closely with Merchandise Planner to ensure that OTB / Availability risks are clearly understood and communicated with appropriate category and functional leaders – where possible recommending action to mitigate or improve.
• Work closely with the Merchandise Planner to identify and recommend areas of improvement to support increases in sales or stock turn, ex. Optimization of store assortments or range rationalization.
• Fully manage basic/core items in terms of projecting, ordering and store replenishment such as order calculation, submission, confirmation, order maintenance, PO allocation, etc.
• Work closely with vendors, stores and internal customers to resolve order and invoice discrepancies, compliance issues, RTVs and cycle count recommendations.
• Fully utilize analytical tools including Smartlook and Aptos Analytics to prepare standard and ad hoc reports for self and the team.
• Effectively allocate merchandise and balance inventory levels by store by merchandise category, identifying any issues to the flow of inventory and finding solutions or seeking support to resolve.
• Build and maintain all Allocation & Replenishment (A&R) forecast models, seasonality curves, lead times, dynamic min/max, and vendor review schedules to effectively manage vendor on order, backstock inventory, and daily store replenishment.
• Build new store inventory and assortment plans in partnership with Merchandise Planners and Buyers.
• Carry out post launch analysis of new store openings or new initiatives to ensure appropriate replenishment metrics are in place, taking remedial action if required.
• Effectively plan and manage entrance/exit strategies of seasonal products, including sell through reporting and risk reporting.
• Develop good working relationships with vendors and internal field leadership teams, ensuring any communication is timely, focused and supportive.
• Visit stores regularly to gain a full understanding of our customers and their needs and to gain firsthand perspective of the results of the planning and allocation process.
• To demonstrate every day the values of WHSmith North America

Job Requirements

• Bachelor’s degree with coursework in math or statistics preferred
• 1 years of work experience in a retail corporate office or stores preferred
• 1 years of experience in a retail planning or allocation role would be preferred
• Experience with merchandising, analytics, planning, and/or allocation systems
• Robust problem-solving, analytical, and data management skills.
• Demonstrates high standards and takes accountability; detail-oriented person who takes pride in maintaining and delivering superior accuracy.
• Ability to work in a collaborative team environment and/or independently, and effectively interact with multiple levels, and with tight deadlines.
• Excellent time management skills with the ability to prioritize and multi-task as well as adaptable to changing demands and drive results together.
• Strong communication, presentation, and people skills
• Good knowledge of MS Office packages (Word, Excel, PowerPoint) with a high proficiency in Excel (pivot tables, lookups, and advanced formulas, power query a plus)
• Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

EEO/ADA/DFWP

Marshall Retail Group/InMotion is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At Marshall Retail Group/InMotion, it’s about each person bringing passion and skills to a dynamic and inclusive workplace!