Assistant General Manager, Sales

The Assistant General Manager of Sales (AGM Sales) is responsible for overseeing all front-of-house operations and sales performance for an assigned gro up of retail stores. This role ensures optimal staffing, visual merchandising execution, and overall sales strategy implementation while supporting the General Manager (GM) in achieving key performance goals.

Location:Hollywood Burbank Airport (BUR) - Burbank, CA 91505

Schedule: Must have weekend availability

Salary: $75,000 annually

Job Responsibilities:

• Manage staff scheduling to ensure adequate sales floor coverage and operational efficiency

• Oversee visual merchandising standards, working closely with the Visual Coordinator and Corporate Visual Team to maintain brand consistency

• Coordinate floor moves and product placement in collaboration with Corporate Visual, AGM of Operations, and local teams

• Act as Manager on Duty, performing opening and closing responsibilities for the entire retail location

• Gain full proficiency in operational systems, including POS, StoreForce, ADP, Aptos, and PowerDMS

• Provide sales leadership and coaching, ensuring staff are motivated and meeting sales goals

• Support the AGM of Operations by assisting with stock management, facilities coordination, and inventory control as needed

• Ensure customer service excellence, addressing escalated customer concerns and implementing best practices for the team

• Maintain compliance with company policies, safety procedures, and loss prevention strategies

• Perform additional responsibilities as assigned by the General Manager

• GED or High school graduate
• Bachelor’s in management, Retail, or Merchandising helpful
• 3 years multi-unit, fast paced retail (travel retail helpful)
• 1 years management • Desire to work as a team with a results driven approach
• Must be self-driven and able to work independently
• Ability to multitask and problem solve
• Advanced computer skills, including Microsoft Office (WORD, Excel, Power Point)
• TAM Card may be required depending upon location
• Additional Security clearance may be required depending upon location
• Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

Additional Requirements

Mobility

• Limited sitting

• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling

Visual / Hearing

• Normal or corrected vision and hearing

• Can distinguish varying patterns, or materials

Language

• Understand, speak, read, and write fluent English

Physical Activity

• Use of fine motor hand functions

• Lift 0-60 lbs.

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.