What are the responsibilities and job description for the Area Director position at Wholesome International?
FIVE GUYS AREA DIRECTOR
POSITION SUMMARY: The Area Director is responsible for the successful and profitable operation of all store units designated as part of his or her area, including modeling the company’s mission, vision and values and leading the team to achieve expected results while working side by side with team members. Included in the ADs primary responsibilities are identifying areas of opportunity at each store, coaching the General Manager about ways to address these opportunities, and developing and motivating Management Teams to delight every guest.
RESPONSIBILITIES:
Leadership
- Motivate the team to delight every guest every time, creating raving fans, through a positive and enthusiastic approach, and by recognizing and rewarding great performance
- Hold General Managers accountable for ensuring each store unit consistently meets all quality, service and cleanliness standards
- Create a culture where open and respectful communication is encouraged
- Communicate clear expectations
- Lead and develop the management team to achieve company objectives and operational excellence.
- Conduct effective and productive area store visits to identify and impact areas of opportunity and achieve continuous improvement
- Build effective relationships with store Management Teams and upper management partners, including other senior leadership team members
- Proactively seek personal learning and development opportunities for self-improvement
People Development
- Identify and develop potential future General Managers
- Train and develop Shift Managers and Team Members in all areas of job responsibility
- Consistently assess and provide ongoing performance feedback to include performance reviews, monthly check-ins and daily coaching with General Managers
- Recognize and address performance issues in a timely manner
Achieving Results
- Manage the execution of the area business plan to drive results and achieve continuous improvement
- Deliver on key business drivers: Quality, Accuracy, Hospitality, Cleanliness, Speed of Service, Value, and People
- Consistently deliver top results in Secret Shop, Steritech, and Contact Reports
- Fully execute and follow all systems, processes and standards
QUALIFICATIONS:
- Minimum high school diploma or GED or equivalent Wholesome International or Five Guys experience
- Minimum four years management experience, or equivalent Multi-unit Manager experience
- Demonstrated energetic, enthusiastic and hands-on leadership style
- Strong analytical, prioritizing, interpersonal, problem‐solving & time management skills
- Strong verbal and written communication skills
- Collaborative skills and ability to work well within a team
- Ability to work in a fast‐paced and deadline‐oriented environment
- Ability to work flexible schedule to meet the needs of the business, including holidays, nights and weekends
Salary : $70,000 - $90,000