Account Manager

Location: Denver Metro Area, Colorado

Job Type: Full-Time

Salary Range: $70,000–$85,000 annually

Additional Compensation: Target annual performance incentive of 10%–20%, based on an approved incentive plan

Work Arrangement: Territory-Based / Hybrid (to be confirmed)

Travel: Regular local and regional travel

We are seeking a motivated, results-driven Account Manager to join our growing lumber distribution business in the Denver market.

This position is ideal for a sales professional who enjoys building lasting customer relationships, identifying new business opportunities, and delivering exceptional service while driving profitable revenue growth.

As an Account Manager, you will be responsible for managing and expanding an assigned portfolio of customers, developing new business, and serving as a trusted resource for lumber and building-material solutions.

We are looking for someone who takes ownership, understands the importance of customer relationships, and can balance sales growth with profitability and operational excellence.

Account Management & Business Development

• Develop, manage, and grow relationships with lumberyards, contractors, builders, manufacturers, dealers, and other commercial customers.
• Identify and pursue new business opportunities through prospecting, referrals, networking, and customer visits.
• Build strategic account plans to increase customer retention, sales volume, and profitability.
• Maintain regular communication with customers to understand their needs and provide appropriate product solutions.
• Identify opportunities to expand existing accounts through additional products and services.

Sales & Profitability

• Prepare accurate, competitive quotes while maintaining established pricing and gross-margin expectations.
• Negotiate pricing and sales terms within company guidelines.
• Monitor sales performance, customer activity, and market trends.
• Develop and maintain accurate sales forecasts and opportunity pipelines.
• Achieve established revenue, gross-profit, and customer-retention objectives.

Customer Service & Operational Coordination

• Collaborate with purchasing, inventory, warehouse, and transportation teams to ensure product availability and timely deliveries.
• Proactively communicate order status, lead times, pricing changes, and potential delivery challenges.
• Resolve customer concerns involving orders, product quality, returns, and service issues.
• Support order processing, inbound sales inquiries, and customer-service activities as needed.
• Partner with internal teams to support appropriate credit and account-management practices.

Sales Administration & Reporting

• Maintain accurate customer records, sales activities, and opportunities within CRM and ERP systems.
• Track account performance and identify opportunities for continuous improvement.
• Provide regular updates on sales performance, forecasts, and customer-development activities.

Required Qualifications

• High school diploma or equivalent.
• Experience in account management, business-to-business sales, distribution, or a related field.
• Demonstrated ability to build customer relationships, develop new business, and achieve sales objectives.
• Strong communication, negotiation, organizational, and problem-solving skills.
• Ability to manage multiple customer accounts and priorities independently.
• Working knowledge of quoting, pricing, order management, and customer-service processes.
• Proficiency with Microsoft Office, CRM systems, and business software.
• Valid driver's license and acceptable driving record when driving is required for the position.

Preferred Qualifications

• Three or more years of experience in account management, outside sales, lumber distribution, building materials, or construction-related sales.
• Experience selling lumber, engineered wood products, panels, millwork, or related building materials.
• Understanding of lumber grades, species, dimensions, product applications, and commodity pricing.
• Experience managing an established customer portfolio and developing new business.
• Familiarity with inventory management, freight coordination, and distribution operations.
• Associate or bachelor's degree in business, construction management, forestry, or a related field.

Successful candidates will demonstrate the ability to:

• Meet or exceed established revenue and gross-profit goals.
• Maintain strong customer relationships with a target of at least 95% retention of controllable account revenue.
• Consistently develop qualified new business opportunities.
• Deliver accurate, timely customer quotes and follow through on commitments.
• Maintain organized customer records, forecasts, and sales pipelines.
• Work collaboratively across departments to deliver a positive customer experience.
• Demonstrate accountability, initiative, and sound business judgment.

The anticipated base salary for this position is $70,000–$85,000 annually, depending on qualifications, relevant industry experience, demonstrated sales performance, and the scope of account-management responsibilities.

The position also offers a target annual performance incentive opportunity of 10%–20%, subject to the terms of an approved incentive plan and achievement of applicable performance objectives. Incentive compensation is not guaranteed.

This is an opportunity to make a meaningful impact in a growing lumber distribution business where customer relationships, accountability, and individual contributions matter.

You will have the opportunity to manage important customer relationships, develop new business, collaborate directly with operational teams, and contribute to the company's long-term success.

We value individuals who are proactive, dependable, customer-focused, and committed to delivering results.

If you are a relationship-driven sales professional with experience in lumber distribution, building materials, construction, or B2B account management, we encourage you to apply.

Join our team and help build lasting customer partnerships while driving profitable business growth.

WHOLESALE PLYWOOD & LUMBER INC is an Equal Opportunity Employer. Employment decisions are based on qualifications, business needs, and job-related requirements without regard to any status protected by applicable federal, state, or