Director of Operations - Northern CA

Salary: $100-130kOUR MISSIONAt Whole Person Care Clinic (WPCC), our mission is to provide holistic, compassionate, and accessible care that nurtures the physical, emotional, and social well-being of every individual we serve. Through an integrated approach that combines medical expertise, mental health support, and community services, we are dedicated to addressing the full spectrum of our patients' needs. By fostering a collaborative and inclusive environment, we empower individuals to achieve their highest quality of life and well-being, regardless of socioeconomic status. We strive to create a supportive community where every person is valued, heard, and cared for with dignity and respect.POSITION SUMMARYThe Director of Operations, Northern California, provides executive-level leadership over WPCC programs and operational functions across the Northern California region. This role ensures strategic oversight, operational excellence, financial stewardship, program compliance, and mission-driven service delivery. The role also includes government relations responsibilities, representing WPCC to city, county, and state agencies, and building relationships to advance policy priorities and program initiatives.While holding the title of Director of Operations for Northern California, this position reports to the Director of Operations for the organization as a whole, ensuring alignment with organizational strategy, standards, and enterprise-wide initiatives.ESSENTIAL DUTIES & RESPONSIBILITIESOrganizational Leadership & Strategic OperationsProvide overall leadership and strategic planning for Northern California operations, programs, and service delivery.Oversee program execution, quality outcomes, regulatory compliance, and operational standardization across multiple locations.Lead regional expansion readiness activities.Program Administration & Fiscal StewardshipManage annual operating budgets and ensure fiscal accountability.Review, approve, and monitor grant reports and compliance documentation.Evaluate program performance using KPIs and continuous improvement processes.Staff Leadership, Culture, & DevelopmentDirectly supervise Program Managers and leadership teams.Champion WPCCs trauma-informed, culturally responsive workforce.Oversee workforce planning, recruiting strategies, staffing ratios, and evaluations.Site Operations & Safety ComplianceEnsure safe, compliant, and dignified care environments across sites.Oversee occupancy, admissions planning, and facility operations.Lead emergency preparedness and regulatory compliance activities.Fundraising, Grants, & Revenue DevelopmentPartner with executive and development team to support fundraising strategy.Identify funding opportunities and participate in donor meetings.Ensure data and impact reporting standards for funders and grantors.Community Partnerships, Government Relations & External EngagementBuild strategic partnerships with hospitals, health plans, city/county/state agencies, nonprofits, and philanthropic entities.Represent WPCC in coalitions, collaborative meetings, site visits, and events.Serve as a liaison to government entities to support advocacy, policy engagement, and regulatory collaboration.QUALIFICATIONS & REQUIREMENTSEducationBachelors degree required; Masters degree preferred.ExperienceMinimum 610 years of operations or nonprofit leadership.Experience supervising multiple programs or site teams.Required: Experience in government relations, policy engagement, or advocacy.Core CompetenciesExecutive leadership and strategic planningBudgeting and financial stewardshipRelationship-building and partnership developmentData-driven decision makingCertifications / LicensesValid CA Drivers LicenseBLS may be required depending on programsSchedule & Travel RequirementsFull-time, exemptTravel required across Northern California

Salary : $100,000 - $130,000