Host / Food Runner

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development
  
  
  

Job Title: Host / Food Runner

Location: Who's on Third – Milwaukee, WI

Job Type: Part Time & Events I Hourly

(Weekend Availability NECESSARY)

About Us

Cream City Concepts is Milwaukee’s premier hospitality group, known for creating engaging entertainment spaces, serving excellent food and drinks, and offering cozy Airbnb accommodations. Our portfolio includes popular destinations like Who's on Third, Who’s on Layton, Oak Barrel Public House, Cream City Concepts Catering, and Third Street Properties. As we continue to grow, we are looking for experienced leaders who are passionate about hospitality and ready to take the next step with a company that values excellence, teamwork, and innovation.

Host Job Overview

We are looking for a friendly, customer-focused Host to join our team! As the first and last point of contact for our guests, you will play a key role in creating a warm and welcoming dining experience. From greeting guests to managing seating flow, your presence ensures a smooth and enjoyable visit for everyone.

Key Responsibilities:

• Greet guests promptly and warmly as they enter the restaurant
• Escort guests to tables or waiting areas, and provide menus
• Assign guests to tables based on seating rotation and guest needs
• Communicate wait times accurately and manage the flow of guests in dining and bar areas
• Introduce guests to their server and inform them of any specials or promotions
• Maintain a clean and organized host station and entrance area
• Answer phone calls and assist with reservations or general inquiries
• Operate POS system or cash register to process payments, if required
  
  
  

Skills & Qualifications:

• Previous experience as a host/hostess or in a guest service role preferred
• Excellent interpersonal and communication skills
• Friendly, outgoing personality with a genuine desire to make guests feel welcome
• Strong organizational skills and the ability to manage multiple tasks at once
• Able to lift and carry supplies or trays (10–30 lbs) and stand for extended periods
• Comfortable using a phone and point-of-sale system
  
  
  

FOOD RUNNER JOB OVERVIEW

We are seeking a fast, reliable, and detail-oriented Food Runner to support our kitchen and service teams. As a key link between the kitchen and guests, you will ensure dishes are delivered quickly, correctly, and with care. You’ll help maintain a smooth dining experience and uphold our commitment to exceptional guest service.

Key Responsibilities:

• Promptly deliver food orders from the kitchen to the correct table or guest
• Verify that orders are accurate and complete before leaving the kitchen
• Assist servers in clearing and resetting tables as needed
• Communicate effectively with kitchen and service staff regarding ticket times, food items, and special guest needs
• Maintain cleanliness and organization in the expo and food service areas
• Respond to guest requests or needs in a courteous and timely manner
• Ensure food presentation meets restaurant quality standards
• Follow all health and safety guidelines for food handling and service
  
  
  

Skills & Qualifications:

• Previous experience in a restaurant or food service role preferred
• Strong sense of urgency and ability to work in a fast-paced environment
• Excellent communication and teamwork skills
• Ability to carry heavy trays or multiple plates (up to 30 lbs)
  
  
  

Benefits:

• Competitive tips
• Fun, team-oriented environment
• Opportunity for growth and development
• Flexible scheduling