What are the responsibilities and job description for the Bouncer position at Who's on Third?
Benefits:
:Additional high-volume day or night shifts may be available
Compensation: $20.00/hour
Location: Who’s On Third – Milwaukee, WI (near Fiserv forum)
About Us
Cream City Concepts is Milwaukee’s premier hospitality group, known for creating engaging entertainment spaces, serving excellent food and drinks, and offering cozy Airbnb accommodations. Our portfolio includes popular destinations like Who's on Third, Who’s on Layton, Oak Barrel Public House, Cream City Concepts Catering, and Third Street Properties. As we continue to grow, we are looking for experienced leaders who are passionate about hospitality and ready to take the next step with a company that values excellence, teamwork, and innovation.
About The Role
We are seeking a reliable, professional Bouncer to join our team for weekend nights. This role plays a key part in maintaining a safe, welcoming, and orderly environment for both guests and staff. Additional hours may be available in tipped support roles such as bar-back or food runner.
Key Responsibilities
Security & Guest Safety
Required:
The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment, and the position remains at-will. Other duties, responsibilities and activities may change or be assigned at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment, and the position remains at-will.
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
:Additional high-volume day or night shifts may be available
Compensation: $20.00/hour
Location: Who’s On Third – Milwaukee, WI (near Fiserv forum)
About Us
Cream City Concepts is Milwaukee’s premier hospitality group, known for creating engaging entertainment spaces, serving excellent food and drinks, and offering cozy Airbnb accommodations. Our portfolio includes popular destinations like Who's on Third, Who’s on Layton, Oak Barrel Public House, Cream City Concepts Catering, and Third Street Properties. As we continue to grow, we are looking for experienced leaders who are passionate about hospitality and ready to take the next step with a company that values excellence, teamwork, and innovation.
About The Role
We are seeking a reliable, professional Bouncer to join our team for weekend nights. This role plays a key part in maintaining a safe, welcoming, and orderly environment for both guests and staff. Additional hours may be available in tipped support roles such as bar-back or food runner.
Key Responsibilities
Security & Guest Safety
- Check IDs to verify guests are 21 and compliant with Wisconsin law
- Monitor guest behavior and proactively identify potential issues
- Refuse entry or service to intoxicated, aggressive, or non-compliant patrons
- Calmly and professionally de-escalate conflicts
- Enforce house policies, including rules of conduct and dress code
- Ensure all guests exit the premises at bar close
- Conduct routine patrols of interior and exterior areas
- Communicate safety concerns to management
- Coordinate with law enforcement when necessary
- Physically intervene when required to maintain safety and order (per company policy)
- Assist with trash removal and light sweeping
- Put up chairs and help reset the space at close
- Help bartenders restock and break down at the end of the shift
Required:
- Must be at least 21 years of age
- Authorized to work in the United States
- Available to work weekend nights consistently
- Strong communication and situational awareness
- Ability to follow management direction and house policies
- Reliable transportation to and from shifts
- Prior experience in security, bouncer, bar, nightclub, or hospitality roles
- Experience checking IDs and handling guest interactions
- Training or experience in conflict resolution / de-escalation
- Ability to stand and walk for extended periods
- Ability to lift up to 50 lbs (trash, chairs, supplies)
- Ability to move quickly and respond to situations as needed
- Ability to work in a loud, crowded, fast-paced environment
- Ability to physically intervene when necessary to maintain safety (within policy)
- Must complete a required company-provided online training course before the first shift (covers guest safety, ID compliance, de-escalation, and house policies)
- Willingness to complete any required Wisconsin alcohol compliance / responsible beverage server training, if applicable
- Willingness to participate in ongoing safety and refresher training as needed
- Supportive team environment
- Great staff and loyal customers
- Consistent weekend hours
- Opportunity for additional tipped shifts as bar-back or food runner
The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.
Other duties, responsibilities and activities may change or be assigned at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment, and the position remains at-will. Other duties, responsibilities and activities may change or be assigned at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment, and the position remains at-will.
Salary : $20