Leasing Specialist

WH Management is seeking a highly motivated Leasing Specialist to join our team at Taylor at Copperfield in Houston, TX.

We’re looking for a people-focused sales professional with a great personality, strong communication skills, and the ability to close the deal. If you enjoy connecting with people, creating great customer experiences, and turning prospects into residents, we want to hear from you.

Bilingual candidates are highly encouraged to apply. The ability to communicate effectively with both English- and Spanish-speaking prospects and residents is a valuable asset in this role.

What You'll Do

• Tour available apartments with prospective residents and confidently communicate the property's features, amenities, and benefits.
• Drive leasing activity and work toward occupancy and leasing goals.
• Build relationships with prospects, identify their needs, and guide them through the leasing process.
• Discover, engage, and advance every prospect through consistent and timely follow-up until they schedule an appointment, lease a home within our portfolio, or decide not to move.
• Handle incoming sales opportunities by phone, email, and online chat.
• Provide exceptional customer service to current and prospective residents.
• Accurately communicate current pricing, availability, promotions, and leasing incentives.
• Maintain a strong working knowledge of the property, local market conditions, and current trends.
• Maintain accurate and timely records of all leasing activity in company-provided systems, including Elise and OneSite.
• Address resident concerns and coordinate maintenance requests with the property management team.
• Maintain a high level of integrity and professionalism when interacting with residents, prospects, employees, and outside contacts.
• Follow all company policies and applicable Fair Housing laws and regulations.
• Maintain the company's customer service and sales standards.
  
  
  

What We're Looking For

• A strong sales personality and proven ability to close.
• Excellent communication, relationship-building, and customer service skills.
• Bilingual English/Spanish communication skills are highly valued and encouraged.
• Previous experience in property management, leasing, real estate, hospitality, retail, or another customer-facing sales environment is preferred.
• Strong organizational and administrative skills.
• Proficiency with Microsoft Office Suite.
• Ability to learn and effectively use property management and leasing software.
• Professional, positive, and solutions-oriented attitude.
• Ability to work independently while contributing to a collaborative team.
• Knowledge of Fair Housing regulations or the ability to learn and apply them effectively.
• Ability to handle multiple priorities in a fast-paced environment.
  
  
  

What We Offer

• Competitive salary and commission structure.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities.
• The opportunity to grow your career with a dynamic property management company.
  
  
  

Join Our Team

At WH Management, we believe great leasing starts with great customer experiences. If you're an energetic, motivated sales professional who enjoys connecting with people, closing the deal, and helping residents find a place they're proud to call home, we'd love to meet you.