What are the responsibilities and job description for the Business Office Assistant - Skilled Nursing Facility position at Whittier Pacific Care Center?
We are seeking a Business Office Assistant to join our team! The Business Office Assistant assists in the day-to-day accounting functions of the facility in accordance with current standards, guidelines and regulations.
Business Office Assistant Requirements
- One year experience in a Skilled Nursing Facility.
- Experience in accounts receivable with knowledge of Medicare/Medicaid regulations and private insurance helpful but not required.
- Professional appearance and demeanor are a requirement for this position.
- Reliable Transportation.
- Bilingual (English/Spanish) candidates strongly encouraged.
Hours/Status:
- Full-Time
- Monday-Friday: 8:30am-5:00pm
Primary Business Office Assistant Responsibilities
- Complies with the facility’s attendance policy requiring regular, reliable, and punctual attendance
- Reconciles monthly petty cash and submit request for replenishment of petty cash
- Verifies and processes billing of Insurance for facility
- Maintains documentation
- Files paperwork as needed
- Other duties may be assigned
Other suggested, but not required, skills
- Knowledge of long-term care patient needs
- Requires mental maturity to deal with fast-paced work environment
- Must be able to cope with mental and emotional stress related to working with persons who are ill, disabled, elderly and/or emotionally upset, and/or memory impaired
- Being bi-lingual in any language is helpful but not required
- Understanding of State Notices. Assures mandated notices are posted.
- Maintains and reconciles Resident Trust Account per Business Office policy.
- This position is a part of the 3-step deposit posting system: posting cash to account, processing deposits through check verification system, or taking cash to bank.
- Processes and enters charge information into database.
- Verifies insurance benefits, assists with referrals, and obtains authorization.
- Familiarity with TARS system and Medi-Cal billing.
- Initiate insurance eligibility for patients.
- Interacts with HMOs regarding billing and follow-up.
- May participate in receivables and/or payables depending on facility.
- Assists with answering phones.
- May be part of the collections process, including writing letter and making phone calls.
PAY SCALE:
Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise.
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