What are the responsibilities and job description for the Automotive Service Advisor / Writer (Entry level) position at Whitten Brothers?
Job Summary
Whitten Brothers Inc is looking for an Entry Level Service Advisor to join our TEAM!
We are seeking a high-energy person with great people skills and a smile that never fades!
If you are in a customer service or sales based position- YOU are the person we want to talk to!
Come see why Whitten is where your career is ready to take off!
At Whitten Brothers, we are committed to exceeding the expectations of every person we touch through exceptional communication, attention to detail and unwavering integrity.
Job Duties:
- Greet each customer immediately in a courteous manner
- Identify customer requests
- Follow-up with customers to ensure customer satisfaction
- Provide outstanding customer service in accordance with dealership policies
- Assist with Cashier's desk when needed
- Maintain current knowledge of vehicle service requirements, operations, warranties, campaigns, etc.
- Maintain current knowledge of state and local laws and regulations related to automotive service and repairs
- Complete accurate repair order in accordance with dealership policies
- Learn product knowledge with web based training, and live in-classroom courses
- Perform at satisfactory sales and guest satisfactory index levels
- Ensure that the guest has a TRULY OUTSTANDING dealership experience
Job Requirements include, but are not limited to-
- Customer Facing experience
- Positive attitude
- Ability to stand for extended periods of time
- Computer Proficiency
- Valid drivers license with good driving record
- Strong communication skills
- NO SUNDAYS!!!
Benefits:
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
Our team members also enjoy a comprehensive benefits program including:
- Medical
- Dental
- Vision
- Paid Vacation
- Paid Holiday and Sick pay
- 401K Plan
- Degrees@Work program - for you, your spouse and children. Earn your associate, bachelor's or master's degree - Pay no tuition or fees
Please apply today! We will call candidates that meet the minimum job requirements. We are an equal opportunity employer. EOE.
To learn more about our company, please visit our website at www.whittenbrothers.com
Candidate must pass a pre-employment drug test as part of the new hire onboarding.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (in good standing) (Required)
Work Location: In person
Salary : $17 - $20