What are the responsibilities and job description for the COMMUNITY PARTNER OUTREACH SPECIALIST position at Whitman-Walker?
Job Summary
The Community Partner Outreach Specialist (CPOS) provides prevention education and builds relationships with community groups and leaders in Wards 5, 7, and 8 and ‘hot spots” throughout the district. The CPOS’ primary responsibility will be running the Mobile Health initiative at WWH by providing HIV/STI testing; PEP/PrEP; health and prevention education; and linkage to care and supportive services. This will involve working 60% - 70% of the time in the field by conducting outreach and testing events where they discuss with individuals the importance of talking about HIV/STI testing, U=U education, nPEP and PrEP with their friends, family, and peers. The CPOS has an essential role in ensuring that the Mobile Health initiative maintains the highest level of customer satisfaction through the coordination and provision of services for clients. The CPOS will also be responsible for clients’ follow-up care and treatment. The position will play an integral role in the Community Health Department in supporting and administering daytime HIV/STI testing; participating in departmental outreach events; and ensuring that grant service targets are being met, documentation is correct and up-to-date, and clients are being maintained in treatment, care, and services.
Role Specific Primary Essential Duties:
The Community Partner Outreach Specialist (CPOS) provides prevention education and builds relationships with community groups and leaders in Wards 5, 7, and 8 and ‘hot spots” throughout the district. The CPOS’ primary responsibility will be running the Mobile Health initiative at WWH by providing HIV/STI testing; PEP/PrEP; health and prevention education; and linkage to care and supportive services. This will involve working 60% - 70% of the time in the field by conducting outreach and testing events where they discuss with individuals the importance of talking about HIV/STI testing, U=U education, nPEP and PrEP with their friends, family, and peers. The CPOS has an essential role in ensuring that the Mobile Health initiative maintains the highest level of customer satisfaction through the coordination and provision of services for clients. The CPOS will also be responsible for clients’ follow-up care and treatment. The position will play an integral role in the Community Health Department in supporting and administering daytime HIV/STI testing; participating in departmental outreach events; and ensuring that grant service targets are being met, documentation is correct and up-to-date, and clients are being maintained in treatment, care, and services.
Role Specific Primary Essential Duties:
- Provides counseling and administers HIV/STI testing, and sexual health education in accordance with WWH Mobile Health Initiative Protocol, including drawing and processing labs via standing orders and documenting encounters in electronic medical record system.
- Provides follow-up with clients who are enrolled in PEP/PrEP, as well as to those who need treatment.
- Serves as the face of the Mobile Health Initiative to answer general questions about PEP/PrEP, sexual health, U=U, supportive services, linkage to care, and the health center via phone, email, or in person.
- Provides referrals to the PrEP Navigator and for other WWH programs and services when applicable.
- Draws blood via standing orders and processes labs.
- Documents all work activities according to established standards, collecting data for production in weekly, monthly, and annual reports, and assists with the creation of those reports as necessary.
- Assists with inventory, ordering, and maintenance of testing kits, lab materials, and other physical inventory.
- Performs outreach to community agencies and social groups, promoting collaboration, referrals to Whitman-Walker programs, and enrollment of new clients in Whitman-Walker services.
- Provides support to the PrEP Navigator and collaborates with the CH team on priority projects.
- Conducts mobile and in-clinic HIV/STI testing and counseling for clients and referring clients to appropriate programs and Whitman-Walker providers and coordinating logistics of initial medical appointments for all HIV-positive and Negative individuals.
- Assesses and identifies potential new sites in the community for the Mobile Health Initiative in coordination with the Community Health Outreach Supervisor.
- Performs social media and in-person outreach to community agencies and social groups, promoting collaboration, referrals to Whitman-Walker programs, and linkage and referrals of new clients in Whitman-Walker services.
- Support PrEP patients with reminders about their upcoming appointments utilizing software and digital platforms to monitor, track and remind of appointment windows.
- Write summaries and track all outreach activities and efforts for grant reporting purposes.
- Coordinates and conducts with CH leadership with tthe raining of new team members, including shadowing and mentorship as needed.
- Responsibilities include other duties as assigned, including special tasks related to responding to CH departmental tasks.
- Knowledge of ambulatory healthcare, HIV/STDs, substance abuse, PEP/PrEP.
- Knowledge of the DC community.
- Ability to conduct sensitive, empathetic interviews that respect the dignity and diversity of clients.
- Excellent face-to-face interpersonal skills, with the ability to effectively educate, treat, and counsel clients from diverse educational, social, and economic backgrounds.
- Excellent oral and written communication skills, including charisma, energy, and enthusiasm to present and facilitate group and individual interventions.
- Well-honed analytical skills, including the ability to understand, interpret, and present data related to the tracking of various Community Health-related events, diseases, and behaviors.
- Developed organizational skills, including the ability to juggle several tasks at once and the capability to consistently reprioritize work as necessary to meet deadlines.
- Flexibility of schedule - shifts include evening and occasional weekend hours. A 37.50-hour work week is a general requirement. Shifts include evening and weekend hours. Additional early morning and late evening coverage may be required depending on scheduling needs. This position will be located 60% - 70% of the time in the field with some coverage requirements at other WWH locations.
- 2 years of experience as a Health Educator or the equivalent. Bachelor’s degree in psychology, social work, public health, or related field or at least five years of direct experience.
- HIV testing and training certification from OraSure Technologies and INSTI preferred; experience providing counseling to people living with HIV preferred.
- Experience working with an ethnically, culturally, and racially diverse staff preferred; ability to work harmoniously with diverse groups of individuals required.
- Completion of phlebotomy training.
Salary : $23 - $28