Warranty and Administration Associate

Marine Warranty and Administration Associate

Marine Warranty and Administration Associates work with customers and service department to submit warranty claims and warranty parts and keep the work flow moving in the service department. This position is especially suited for someone who enjoys helping customers and working with systems and processes and finding new and innovate products to offer our customers. Some of the requirements include computer skills, attention to detail, working with parts diagram systems, a great attitude, and excellent communication skills.

• Are you a great problem solver who enjoys coordinating customer’s concerns, researching, and maximizing work flow efficiency for a team of highly skilled marine mechanics?
• Do you desire to work in a business in which the customers visit for the sole purpose of having fun?
• Do you desire to work in a fast growing company that values you as a person, offers full benefits, and compensates above the industry average.
• Do you desire to help put customers at ease knowing their boat and RV will be ready for their weekend or vacation time?
• Are you self-motivated and desire to work as part of a team that brings you personal fulfillment, a sense of mission, and purpose?
• Do you desire a wide range of activities that include building lifelong customer relationships, talking with our reps at marine and RV manufacturers, interacting with the service team, helping customers enjoy their boats, solving problems, making sure everything coordinates together, managing the details of our parts desk, interacting with our dealership management software, a ringing telephone with people that want to talk with you, and most of all helping people add fun to their lives?
• Do you know how to work a system to get things done?
• Do you enjoy figuring out how to maximize work flow? IE: Coordinating all the pieces of our parts department so that work flow, parts, and skilled mechanic’s time flow together smoothly and effectively?
• Do you desire to be a part of a team that focuses on customer satisfaction, customer relations, and helping our customers have fun with their boats and RV's?

If so, we want to talk with you. We are Whitefish Marine. A bit about us, we are Montana’s fastest growing marine dealer offering a selection of new and used boats for immediate delivery, large indoor year around showroom, boat rentals, boat storage, 8 service bays, and most of all a fun and great place to work. As we have grown from a small dealership to a large dealership and have professionals leading every department. We are committed to being an employer of excellence. So let’s talk. Send your resume, bio, etc. and let’s begin the conversation.

Job Type: Full-time

Pay: $40,000.00 - $75,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Application Question(s):

• Our standard work week is Tuesday through Saturday, would this schedule work for you?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)
• Dealership: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $40,000 - $75,000