What are the responsibilities and job description for the Commercial Loan Processor position at WHITEFISH CREDIT UNION ASSOCIATION?
WHITEFISH CREDIT UNION
POSITION DESCRIPTION
Position Title: Commercial Loan Processor
Organizational Relationships: Reports to Commercial Loan Servicing Manager
Supervisory Responsibilities: N/A
General Function: Process disclosures and closing disclosures for commercial loans according to regulation and WCU policy. Assist Originators with member contact regarding their loan application and any additional information needed to process the application. Offer clerical and customer service support to commercial lending department in general.
Position Functions:
- Follow all established Commercial Lending procedures as explained and trained by appropriate Member Business Lending personnel.
- Maintain ongoing communication with supervisor, informing them of all pertinent problems, new developments, and other important information.
- Perform all relevant tasks and projects as requested and required by supervisor and department need.
- Answer all incoming telephone calls to Commercial Lending Department, and direct incoming telephone calls to appropriate personnel.
- Set up new Commercial Loan files and print loan documents for signature.
- Input new loan data to document preparation system from loan set-up sheets.
- Book loans and have loan disbursement checks prepared.
- Complete credit reports, flood certifications, and ordering of title insurance, appraisals and CMA for Commercial Loan Officers as needed.
- Perform account maintenance on loan system.
- Prepare extensions and modifications.
- Notarize documents for Members and Commercial Loan Officers as needed.
- Assist Loan Officers with all Commercial Loan-related issues.
- Oversee and follow through on all required correspondence.
- Maintain tracking of all financial files.
- Assist in maintaining supplies inventory.
- Maintain knowledge of all loan types, regulatory requirements, internal policies and procedures, and all Whitefish Credit Union products and services.
- Report to work on time and as scheduled.
- Perform other duties as assigned.
Position Requirements:
- Possession of general math skills.
- Proficiency in Microsoft Excel.
- Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. Courtesy and tact are essential.
- Ability and willingness to interact calmly and professionally with people from all backgrounds.
- Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness.
- Ability to follow oral and written instructions.
- Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others’ work styles.
- Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.
- Ability to lift up to 15 lbs., with or without accommodation.
- Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.
- Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.
- Adhere to all Whitefish Credit Union policies and procedures.
- Protect Member and Whitefish Credit Union confidential information.
Required Education and Experience:
- High school diploma or equivalent.
- 1-2 years of professional banking or credit union experience required.
- 1-2 years of professional experience within a lending environment preferred.
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.