What are the responsibilities and job description for the Lead Tour Guide & Operations Coordinator position at WHITEFISH AREA CHAMBER OF COMMERCE?
Applications Due: July 25, 2026
Employment Type: Full-Time W-2 Employee
Compensation: $21-$25 per hour depending on experience, plus tips
Schedule: Full-time, year-round position with seasonal fluctuations in workload and opportunities for flexible scheduling during quieter periods. Flexible start date with a preferred start around August 1, 2026.
About The Role
Wild North Guides is seeking a motivated, organized, and service-oriented team member to support both field operations and office administration while helping deliver exceptional guest experiences throughout Northwest Montana.
This position is primarily a tour guiding role and includes a mix of guest communication, operations coordination, and office administration responsibilities. The ideal candidate enjoys a diversity of tasks, working independently, solving problems, and most importantly, sharing Glacier National Park and Northwest Montana with visitors.
During the peak summer season, responsibilities will primarily include leading sightseeing tours, e-bike tours, and hiking trips. Winter responsibilities will include guiding snowshoe tours and supporting winter operations.
When not guiding, responsibilities may include communicating with guests, assisting with reservations, answering phones and emails, supporting trip preparation, maintaining equipment and vehicles, organizing inventory, and contributing to the overall success of day-to-day operations.
This role is intended to become a long-term, year-round position with opportunities for growth as Wild North Guides continues to grow.
Requirements
Please submit the following through email to info@wildnorthguides.com:
Questions about the position are welcome and can be directed to Wild North Guides through the contact information listed at wildnorthguides.com.
Employment Type: Full-Time W-2 Employee
Compensation: $21-$25 per hour depending on experience, plus tips
Schedule: Full-time, year-round position with seasonal fluctuations in workload and opportunities for flexible scheduling during quieter periods. Flexible start date with a preferred start around August 1, 2026.
About The Role
Wild North Guides is seeking a motivated, organized, and service-oriented team member to support both field operations and office administration while helping deliver exceptional guest experiences throughout Northwest Montana.
This position is primarily a tour guiding role and includes a mix of guest communication, operations coordination, and office administration responsibilities. The ideal candidate enjoys a diversity of tasks, working independently, solving problems, and most importantly, sharing Glacier National Park and Northwest Montana with visitors.
During the peak summer season, responsibilities will primarily include leading sightseeing tours, e-bike tours, and hiking trips. Winter responsibilities will include guiding snowshoe tours and supporting winter operations.
When not guiding, responsibilities may include communicating with guests, assisting with reservations, answering phones and emails, supporting trip preparation, maintaining equipment and vehicles, organizing inventory, and contributing to the overall success of day-to-day operations.
This role is intended to become a long-term, year-round position with opportunities for growth as Wild North Guides continues to grow.
Requirements
- Clean driving record
- Comfortable operating larger passenger vehicles
- Excellent customer service and communication skills
- Positive attitude and professional appearance
- Ability to work independently and solve problems in the field
- Comfortable speaking to groups and presenting information to guests
- Ability to lift 50 lbs regularly and occasionally up to 80 lbs
- Passion for Montana, Glacier National Park, and outdoor recreation!
- Previous tour guiding, hospitality, customer service, or leadership experience
- CPR and Wilderness First Aid certification (Wilderness First Responder preferred)
- Familiarity with Glacier National Park and Northwest Montana
- Experience driving larger vehicles or passenger vans
- Experience with reservations, customer communication, or administrative work
- Experience working in tourism, outdoor recreation, or small business environments
Please submit the following through email to info@wildnorthguides.com:
- Resume
- A short paragraph explaining why you're interested in working with Wild North Guides A brief description of any relevant experience in guiding, tourism, customer service, driving, outdoor recreation, or hospitality
Questions about the position are welcome and can be directed to Wild North Guides through the contact information listed at wildnorthguides.com.
Salary : $21 - $25