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Director Engineering Services

WhiteCrow Research
Chestnut, NY Full Time
POSTED ON 11/17/2025 CLOSED ON 12/28/2025

What are the responsibilities and job description for the Director Engineering Services position at WhiteCrow Research?

About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house talent acquisition teams.

About our client

Our client is a leading Indian pharmaceutical company, headquartered in Bengaluru and a footprint across 100 countries. The company manufactures pharmaceutical products, over-the-counter drugs, and nutraceuticals. They operate two business verticals, Regulated Markets and Emerging Markets. Their manufacturing footprint covers 8 manufacturing facilities in 4 continents, including 5 US FDA approved facilities and a dedicated R&D facility in India with global filing capabilities.

The company partners with generic companies in US and Canada, to supply retail and hospital generics in injectable products and soft gels. In European markets, it has long-term relationships for the development of projects and supply agreements. In Australia and New Zealand, the company is engaged in manufacturing and supply of soft gels and value-added manufacturing.

About the role

  • The Director, Engineering Services leads engineers and maintenance staff to maintain the existing facilities and equipment while developing engineering solutions to operational issues or new processes.
  • This position implements capital projects, establishes engineering project objectives and technical criteria for evaluating project results and activities of project team while supporting the policies, goals and objectives of the Company.

As a Director, Engineering Services, you will be responsible for...

Engineering Project Management and Qualification

  • Member of Site Leadership Team
  • Developing, planning, coordinating and directing engineering aspects of projects of major scope and importance
  • Managing IQ, OQ, PQ program. Managing external engineering services and recommends resources required to carry out projects or improvements
  • Routinely has direct contact with outside consultants, technical counterparts from key vendors

Facilities and Equipment Maintenance

  • Directing the maintenance staff for routine PM and unplanned repairs of facilities and production equipment.
  • Managing calibrations within the plant through in-house or contract services.
  • Supporting Serialization within the plant.

Cross Functional Coordination

  • Supporting safety, health, and environmental policies and procedures
  • Working with Environmental Health and Safety to ensure city, county, state, and federal regulations relating to the projects and process improvements are met at all times
  • Directing, and enforcing the safety program for the engineering group and reviews safety records to uphold standards of maximum safety for all maintenance and calibration staff
  • Coordinating activities with manufacturing, packaging, logistics, research and development, technical services and IT Departments
  • Communicating directly with the operations departments to coordinate engineering activities
  • Communicating directly with QA and QC laboratory to ensure effective participation by engineering staff in the implementation of QA policies and procedures

Plant/Process Improvement

  • Communicating regularly with all engineers, both individually and as a group, to ensure good two-way communication concerning operational improvements and projects
  • Assisting with planning and implementing plant improvements and expansions
  • Preparing reports, analyzes data, and makes recommendations for improving plant operations and solving manufacturing/packaging-related problems
  • Initiating and carrying out projects that improve efficiency and/or reduce operating costs
  • Coordinating with maintenance and operations staff in reviewing the operation of plant equipment and systems to minimize unplanned downtime, anticipate solve problems in a timely manner, and to identify opportunities for improvement

Supervisory Responsibilities:

  • Conducting employee performance reviews based on job descriptions to determine competency, knowledge, and contribution of the engineering staff
  • Ensuring that all engineering staff are trained on the most updated version of the operating procedures

What you already have...

Education & Experience

  • Bachelor of Science in a related technical field plus progressive technical experience and demonstrated competence
  • 10 years progressive management experience in pharmaceutical engineering, pharmaceutical operations, and operations management

Knowledge

In-depth knowledge of the pharmaceutical plant operations is an asset

Skills & Abilities

  • Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes oneself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
  • Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
  • Analytical -Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Physical Requirements

  • Regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds
  • Climb ladders and work in high, precarious places up to elevations of 75 feet
  • Regularly exposed to work near moving mechanical parts
  • Exposed to wet or humid conditions
  • Exposed to outdoor weather conditions
  • Regularly exposed to high noise environments
  • Exposed to extremely dusty environments
  • Exposed to chemicals used in the manufacturing process Engineering.

Salary : $120,000 - $180,000

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