Air Logistics Senior Manager - JFK Express Operations

About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.

About our client

Our client is a global provider of aviation support and airport logistics services, with a strong international presence across multiple regions. Operating through an extensive network of airport locations, the organization delivers a broad portfolio of operational services that support airlines, cargo operators, and airport stakeholders.

The client specializes in areas such as air cargo operations, ground and ramp handling, baggage management, passenger assistance, and premium traveler services. With decades of industry experience, the organization is recognized for its operational excellence, safety-focused approach, and ability to manage complex airport environments efficiently.

As an Air Logistics Senior Manager - JFK Express Operations, you will be responsible for...

• Developing next level leaders and managers in both leadership and management skills
• Supervising staff to meet business needs and facilitating successful outcomes by following carrier’s Service Level Agreement performance standards.
• Ensuring operational leadership is monitoring and instructing Lead Agents and Warehouse Agents to follow safety rules and safety standards that are in place. Wearing a safety vest at all times while working, walking, or operating equipment within a our client warehouse.
• Participating in recruiting activities, interviewing candidates and making hiring decisions.
• Assisting in employee relations and/or conflict resolution, preparing performance appraisals, providing input for counseling and terminations.
• Demonstrating diligence required to maintain security under local Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA). Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA).
• Preparing various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis.
• Must completing injury reports and damage reports as required
• Authorizing/ensuring post-accident and post-injury testing is done as required.
• Assisting customer representatives in providing information and data for various compliance reports and audits.
• Maintaining records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings.

What you already have...

• Bachelor's degree (B. A.) from four-year College or university; or two to five years related experience and/or training; or equivalent combination of education and experience
• 8-10 years of leadership and management experience withing the warehousing, logistics, or related industry.
• Must possess leadership skills with the ability to train and develop personnel.
• Attention to detail: Must possess the ability to manage multiple priorities while maintaining accuracy in operations, reporting, compliance, documentation, and performance metrics.
• Must be able to continually respond to and prioritize within a fluid work environment.
• Must have ability to work across the 24/7 schedule based on the needs of the business.