What are the responsibilities and job description for the Field Service Technician position at White Star Machinery?
Bobcat is a full service Bobcat Dealership. We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders. We offers parts as well as both mobile and shop service, and a full line of concrete supplies.
White Star Machinery is seeking a Field Service Technician! This role will be responsible for providing quality repair services on Bobcat equipment in order to meet customer needs. This includes performing basic diagnostics, service repairs, and maintenance work on customer and/or dealer-owned construction equipment. We offer in house training.
Monday – Friday dayshift
Hourly Rate, plus quarterly bonus.
Responsibilities
Bobcat is a full service Bobcat Dealership. We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders. We offers parts as well as both mobile and shop service, and a full line of concrete supplies.
White Star Machinery is seeking a Field Service Technician! This role will be responsible for providing quality repair services on Bobcat equipment in order to meet customer needs. This includes performing basic diagnostics, service repairs, and maintenance work on customer and/or dealer-owned construction equipment. We offer in house training.
Monday – Friday dayshift
Hourly Rate, plus quarterly bonus.
Responsibilities
- Perform inspections required to determine cause of failure is done following established guidelines and are completed with the cause identified.
- Responsible for the effective repair of machine components in the field, at high levels of quality.
- Recondition and repair equipment and components.
- Plan methods and sequence of performing repairs assigned.
- Pre-order all parts and materials required to perform assigned repairs.
- Perform the repairs in a safe and effective manner.
- Ensure all repairs are completed as assigned and the cosmetic appearance are up to standards.
- Maintain the work area in a clean and safe condition.
- Maintain good working records for time, parts, supplies, and outside purchases in repairs.
- Ensure all records are legible and in compliance with established methods.
- Report all record keeping daily from the field, even when not returning daily to the company.
- Maintain shop tools, equipment and vehicles.
- Maintain personal appearance in a professional and neat condition. Wear all personal protective equipment, as required; and urges others to do so.
- All communications with customers and co-workers are conducted in a manner reflecting respect and integrity.
- 3-5 years working as equipment technician.
- Be able to work independently of direct supervision in a field environment.
- Contribution to spirit of teamwork and cooperation through the branch location, specifically with parts personnel and other service technicians.
- Spanish speaking is valued.
- A technical school certificate or equivalent experience in mechanical repairs is preferred.
- Prior experience as a field service technician preferred.
- Clean driving history.
- Health, Vision, and Dental Insurance
- Boot and Safety Glasses Reimbursement
- Christmas Savings Program
- Paid Vacation and Flex Time
- Matching 401K Plan
- Profit Sharing and Bonus Program
- Short and Long-term Disability
- Company Paid Life Insurance
- Critical Care and Accident Insurance
- Employee Assistance Program
- Paid Training
- Many opportunities for advancement (We prefer to promote from within)
- Family friendly company
Bobcat is a full service Bobcat Dealership. We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders. We offers parts as well as both mobile and shop service, and a full line of concrete supplies.