What are the responsibilities and job description for the Heavy Truck Sales Specialist position at White's International Trucks Mount Airy?
Reports To: Truck Sales Director
Job Summary:
The Truck Sales Representative is responsible for selling new and used commercial trucks to owner-operators, fleet customers, and businesses. This role involves prospecting, building customer relationships, and achieving sales goals while providing excellent customer service. The Truck Sales Representative must have strong product knowledge, sales skills, and the ability to tailor solutions to meet customer needs.
Key Responsibilities:
Sales & Customer Acquisition:
Identify and engage new customers and fleet accounts to grow sales.
- Develop and maintain long-term relationships with existing clients.
- Conduct cold calls, in-person visits, and follow-ups to generate leads.
- Present and demonstrate truck features, benefits, and financing options.
Negotiate pricing, trade-ins, and financing/leasing packages.
Product Knowledge & Consultation:
Stay informed about new and used truck models, specifications, and industry trends.
- Advise customers on vehicle selection, configurations, and upfit options.
Work with service and parts departments to provide complete fleet solutions.
Sales Process & Documentation:
Manage the full sales process, from inquiry to closing the deal.
- Accurately complete all paperwork, contracts, and financing agreements.
Ensure compliance with OEM policies, dealership procedures, and state regulations.
Marketing & Business Development:
Participate in networking events, trade shows, and dealership promotions.
- Work with the marketing team to develop customer outreach campaigns.
Maintain an active CRM database to track leads and follow-up actions.
Qualifications
Proven experience in sales, preferably in commercial trucking, transportation, or related industries
Strong communication and relationship-building skills with customers and internal teams
Self-motivated with the ability to manage time, territory, and priorities effectively
Proficient with CRM software and Microsoft Office (Word, Excel, Outlook)
Valid driver’s license and clean driving record
Professional appearance and demeanor representing White’s International Trucks brand values
Strong negotiation and closing skills with an emphasis on customer satisfaction
Ability to work independently and as part of a team in a fast-paced, goal-driven environment
Benefits
At White’s International Trucks, we’re proud to invest in our people and fuel your future. Our comprehensive benefits package includes:
Medical, Dental, and Vision Insurance (multiple plan options available)
Health Savings Account (HSA) with company contribution
Flexible Spending Account (FSA) options
401(k) with Company Match – 50% match up to 6% of contributions
Company-Paid Basic Life Insurance with AD&D coverage
Short- and Long-Term Disability plans available for purchase
Optional Supplemental Insurance Plans (Critical Illness, Accident, Hospital Indemnity, and additional Life Insurance)
Paid Time Off and Holidays – generous vacation policy, paid sick leave, and seven paid holidays
Expense card and/or mileage reimbursement or vehicle allowance (depending on role, region and availability)
401(k) loans available and immediate vesting on employee contributions
Employee support resources and a culture focused on teamwork, integrity, and growth