Veterinary Assistant/ Technician

White Rose Veterinary Clinic is dedicated to providing our pet patients with the highest level of veterinary care. Our full-service veterinary clinic in York, SC, skillfully and compassionately helps with your pet's surgical, medical, dental, grooming, and general wellness needs. Services include microchipping, boarding, training, daycare, digital x-rays, dental x-rays, sedated cleaning, and more. Through integrative medicine and using the latest veterinary technology available, we guarantee that we offer the finest veterinary services you'll find. We would love to hire professionals who love caring for animals and are willing to work in a team atmosphere

We are looking for a Veterinary Assistant to join our team and provide support to our Veterinarians. The ideal candidate will have a passion for animal care and be knowledgeable in animal anatomy and physiology. Responsibilities include providing medical care to animals, assisting with surgical procedures, and maintaining accurate medical records. The successful candidate will also be responsible for providing customer service, answering questions, and educating clients on proper pet care.

Education and Personnel Requirements

• Minimum of 18 Years Old
• High School Diploma
• Working as a Team
• Well-Spoken
• Excellent Client Communication Skills
• Typing Skills
• Computer Knowledge including Microsoft Suite (mainly Word and Excel), E-mail, and Texting
• Ability to stay calm and efficient during a medical crisis
• Ability to handle a fast-paced work environment

Experience Requirements

• 1 Year Veterinary Receptionist Experience
• Significant Experience with basic office functions in a busy environment
• Pay is based off Experience.

Performance Expectations

• Scheduling wellness and sick visit appointments.
• Answering phones.
• Taking detailed messages; ability to prioritize the urgency of phone calls.
• Education clients about their pet's health, flea, tick, and heartworm prevention, and of proper vaccination guidelines.
• Greet clients in a happy and professional manner with natural effort.
• Accurately inputting client information and pet records into our practice software.
• Properly restrain animals and get weights on animals.
• Accurately prepare and dispense medications as directed by the doctor.
• Ability to type medical terminology.
• Maintain mail and office supply inventory.
• Able to multi-task and handle stressful situations.
• Maintain clean and tidy front office area and assist with maintaining patient rooms.
• Physical activities include bending, standing, stooping, kneeling, moving from room to room, and sitting; may be required to walk or stand for long periods of time; will use hands to manipulate, handle, or feel; will reach with hands and arms.
• May be exposed to unpleasant odors, noises, and animal feces. May be exposed to bites, scratches, and contagious diseases.

Veterinary Knowledge/ Client Education

• Can answer clients’ inquiries about basic animal care questions and routine procedures.
• Can educate clients on over- the-counter products such as shampoos and nutraceuticals, and full knowledge of heartworm and external parasite preventatives to promote client education and sales.
• Can guide client to make appropriate decisions regarding optimum pet care.

Admitting /Discharging Patients / Cash Handling

• Can admit patients and handle medical record entries accurately.
• Can prepare health certificates, immunization certificates, laboratory requests, and euthanasia certificates.
• Handle client/patient transfers with ease.
• Prepare client invoicing for services performed.
• Accurately handle payment transactions.
• Accurately and empathetically communicates estimates/treatment plans to clients.

Hospitality

• Greeting each client and patient who enters the hospital.
• Can bond with clients during interactions: Remembering clients, patient names, and able to turn phone inquiries into clients.
• Keep a positive attitude and maintain a positive front office area in the event of wait times.
• Offer clients beverages and attend to needs of clients coming in.

Computer Knowledge / Telephone Skills

• Answering multi-line phone system quickly, professionally, and with a pleasant attitude.
• Basic computer skills with working knowledge of Microsoft Office and Excel. We will train you on our client software system (Neo).
• Attention to detail when taking client and patient information.
• Promptly check and answer e-mails, voicemail, and our customer texting system.
• Entering and updating client and patient information into our software system.

Benefits:

• 60% Company Paid Healthcare for Employees
• Dental and Vision Insurance
• Paid Holidays
• Friendly Employee Discounts on Veterinary Services and Products
• 401(k)
• Continuing education credits
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Job Type: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Schedule:

• 10 hour shift
• 4 hour shift
• Monday to Friday

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• York, SC 29745 (Required)

Ability to Relocate:

• York, SC 29745: Relocate before starting work (Required)

Work Location: In person

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Job Types: Full-time, Part-time

Pay: $20.44 - $24.61 per hour

Expected hours: 20 – 34 per week

Benefits:

• Continuing education credits
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person

Salary : $15 - $18