Tele-Sitter

duty. 

“This position requires working onsite. Remote work is not available.”

Job Summary: This position will provide continuous observation and surveillance of assigned patients. The first line of action will be to verbally redirect the patient from engaging in any at risk behaviors. Next will be to summon the nursing staff if the patient requires assistance. Monitor staff will be knowledgeable and abide by patient and institutional confidentiality and related hospital policies.   

Job Duties:

• Demonstrates understanding and proficiency of the use of the AvaSure software.
• Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.
• Demonstrates the knowledge and skill necessary to provide the appropriate observation to the patient population requiring TeleSitter monitoring.
• Participates in report with on-coming monitor staff when arriving for shift, and upon completion of shift. Reviews pertinent information and behaviors.
• Provides patient with explanations as necessary but does not counsel or provide opinions. 
• Provides floor staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members. 
• Demonstrates safe work practice and attitude, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs. 
• Maintains patient dignity and privacy. 
• Performs other duties as assigned by supervision.

Minimum Qualifications:  

Education

• High school graduate or G.E.D. with general knowledge of the hospital setting
• Completion of Hospital Orientation

Work Experience

• Previous experience in a hospital environment preferred
• Previous clinical experience preferred
• Previous direct patient care experience preferred
• Certification preferred (Nurse Assistant/Medical Assistant)

Skills

• Capable of continuous monitoring of up to 16 patients at one time and remains alert at all times while on duty
• Ability to communicate effectively with patients using a microphone and headset
• Ability to communicate with hospital staff and respond quickly to patient behavioral changes
• Ability to use discretion and courtesy when working with patients, visitors, and staff
• Basic computer operation skills
• Basic Microsoft Windows experience
• Efficiency in multitasking
• Ability to sit for long periods (elevated workstation is available)
• Ability to prioritize simultaneous situations

Essentials:

• Must be able to report to work fit for duty and free of any adverse effects of illegal drugs, medical marijuana, prescription medication, and/or alcohol.  
• Must be able to effectively communicate both orally and in writing with other individuals. 
• Please provide previous work history

Physical Demands:

• Job responsibilities require mental alertness and focus at all times while on duty.