Position Summary                                                                                                                                                       

The Unit Clerk acts as a receptionist, communicating using good customer service skills with all persons. The Unit Clerk performs clerical duties and is also responsible for preparation and maintenance of the patient’s chart including order transcription. Maintaining confidentiality and accuracy of patient records is an extremely important aspect of this position.

 Essential Functions and Responsibilities Includes the Following:                                                                   

1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors
2. Maintains medical records of patients on unit.
3. Enters requests such as patient assignments into the computer, optilink or manual system in a timely and accurate fashion
4. Answers and places phone calls
5. Answers patient call lights and communicates information to nursing staff.
6. Demonstrates effective time management
7. Maintains established inventories of supplies.
8. Maintains an orderly environment at the nurse’s station utilize
9. Assures smooth clerical operation on the unit.
10. Adheres to WPH policies and procedures including dress code, code of conduct, customer service, attendance and submission of annual physicals
11. Utilizes the computer for order entry and for ordering supplies.
12. Verifies stock supplies and prepares requisitions to maintain established inventories.
13. Transports supplies and specimens and performs other errands as requested.
14. Performs all other related duties as assigned.

 Education & Experience Requirements                                                                             

High School Diploma or equivalent

Previous work experience with some knowledge of clerical and hospital procedure preferred. Previous experience with computer and/or office machines preferred.

 Core Competencies                                                                                                                                                

• Planning & Organizational Skills
• Communication Skills
• Team Work
• Adaptability
• Maintains Composure under Stress

 Physical/Mental Demands/Requirements & Work Environment                                                                           

• May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and accessed through the hospital’s Intranet site (Employee Tools/SDS Access). A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
• Ability to remain in stationary position 90% of the time