What are the responsibilities and job description for the Medical Receptionist/Acupuncture Assistant position at White Phoenix Acupuncture?
Medical Receptionist/Acupuncture Assistant
White Phoenix Acupuncture is an affordable non-profit Acupuncture and East Asian Medicine Clinic in the Foster Powell neighborhood of Portland, OR, and we are looking to add a new member to our front desk team.
You will be assisting in providing coordinated care for patients with an organized and welcoming front of clinic presence, screening and managing the flow of patients through the clinic, answering phones, scheduling patients, and supporting our acupuncturists as a close-knit team.
You are a calm, clear, and concise communicator with a warm, compassionate, and friendly demeanor. As first point of contact to the clinic, you make the most memorable impression! This opening is for 12-22 hours / week consisting of Thurs, Fri, & Sat afternoons from 1:00 pm to 6 pm, and Sun am from 7:30 am - 1:30 pm. Flexibility to pick up other shifts when your colleagues are on vacation or ill is a must.
This position needs:
- An efficient and dependable 'people person' with experience as a patient coordinator/ similar. (Strong customer service experience such as working as a server in restaurants gives you excellent transferable skills.)
- Ability to handle phone inquiries, scheduling of appointments, processing of payments, solving insurance issues, etc. all in a fast paced environment.
- Effective, clear, and compassionate verbal and written communication skills
- Ability to maintain daily administrative/office procedures and working closely with the practitioners such as removing acupuncture needles & assisting patients.
- Ability/willingness to learn computer scheduling software
- Maintaining patient confidentiality (HIPAA)
- Light bookkeeping - balancing end of shift financials with POS system
- Ability to stand at the front desk for a 6 hour shift.
- Experience in the health and wellness field an asset
- Good self-care super important
- Environmentally conscious, we recycle everything we can to minimize garbage
We look for these values:
Self starter, strong work ethic, calm, conscientious, optimistic, disciplined, respectful, resourceful.
What we will provide:
- An interesting and caring working environment
- Set work schedule (Thurs, Fri, Sat, Sun, but must be available to help on other shifts for vacation or sick time coverage).
- A workplace to grow long-term and potential for full-time employment
If you love helping people, have precise attention to detail and really want to make a difference in people's lives, please send your resume and cover letter explaining why you want to work at White Phoenix Acupuncture, including the following:
- What attracted you to this opportunity
- How does this opportunity fit in with your current personal & career goals
- Describe how your training or past experience has prepared you directly or indirectly for this position.
We thank you for your interest.
Job Type: 12-22 hours / wk
Salary: Starting at $18.00 / hour through training period, pay increases as your experience grows and as the clinic can afford.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Loan forgiveness
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
Schedule:
- Evening shift
- Every weekend
- Holidays
Work Location: In person
Salary : $18 - $22