What are the responsibilities and job description for the Server PM - Champions position at White Lodging?
Description
Position Information
Location: Courtyard Austin Downtown
300 E 4th St, Austin TX 78701
Summary:
Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry!
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities:
What You'll Do
Position Information
Location: Courtyard Austin Downtown
300 E 4th St, Austin TX 78701
Summary:
Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry!
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities:
What You'll Do
- A server will provide high quality service to all guests, creating personal connections through friendly conversation intuitive suggestions, and engaging surroundings
- Complete all necessary set up, side work, and closing duties
- Be knowledgeable of all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions
- Ensure guest satisfaction with food and drink quality and presentation
- Promote teamwork and contribute to creating a friendly and safe work environment
- Process all payment methods and complete end-of-shift paperwork
- Be an ambassador of our establishment by maintaining a neat and professional personal appearance
- Anticipate guest needs and offer exemplary hospitality
- Perform other duties as assigned
- A server has an outgoing and social personality
- Excellent communication and listening skills
- A passion for service with a positive, can-do attitude
- Ability to handle high volume and work under pressure with a team-player mindset.
- Previous restaurant or customer service experience always helps but is not required.
- The ability to stand and move at a fast pace for long periods of time and must be available to work weekends and holidays as necessary.
- DailyPay option
- Day 1 Medical, Dental and Vision insurance
- Vacation/Paid Time Off (PTO) with rollover
- Complimentary wellness tools
- Unlimited referral bonuses
- 401(k) with company match
- Hostcare Resources healthcare concierge
- Leadership development
- Tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities