What are the responsibilities and job description for the Night Audit Supervisor position at White Lodging?
Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you’ll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.
Responsibilities
What You’ll Do
What You Can Look Forward To
Location Code: 2556
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you’ll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.
Responsibilities
What You’ll Do
- Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
- Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
- Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
- Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
- Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
- Handle guest inquiries and complaints effectively, ensuring a positive experience for all.
- Strong organizational and problem-solving skills to manage financial and operational responsibilities.
- A focus on leadership and teamwork, with the ability to motivate and mentor associates.
- Flexibility to work nights, weekends, and holidays as needed.
- Basic mathematical skills and familiarity with accounting procedures.
- A valid driver’s license and clean driving record (if applicable).
What You Can Look Forward To
- Medical, Dental, and Vision Insurance starting on Day 1
- Paid Parental Leave
- Life Insurance and Employee Assistance Program (EAP)
- 401(k) with company match
- Vacation and Paid Time Off (PTO)
- Tuition Reimbursement
- Complimentary and Discounted Rooms
Location Code: 2556