What are the responsibilities and job description for the Housekeeping Supervisor position at White Lodging?
Description
Position Information
Location: JW Marriott Charlotte
Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. The Housekeeping Supervisor plays a vital role in maintaining the cleanliness and overall appearance of the facility.
Responsibilities:
What You’ll Do
Other information:
What You Can Look Forward To
Position Information
Location: JW Marriott Charlotte
Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. The Housekeeping Supervisor plays a vital role in maintaining the cleanliness and overall appearance of the facility.
Responsibilities:
What You’ll Do
- Supervise and coordinate daily housekeeping operations, including scheduling, training, and supporting staff.
- Ensure all guest rooms, public areas, and back-of-house spaces are cleaned and maintained according to established standards.
- Conduct regular inspections to verify cleanliness, safety, and compliance with company and brand protocols.
- Manage housekeeping inventory, including ordering and maintaining supplies and equipment.
- Respond promptly and professionally to guest inquiries or complaints regarding housekeeping services.
- Foster a positive work environment by mentoring staff, promoting teamwork, and modeling hospitality excellence.
- Proven experience in housekeeping management, custodial services, or a related leadership role.
- Knowledge of cleaning techniques, floor care methods, and housekeeping best practices.
- Previous hospitality or hotel housekeeping experience is strongly preferred.
- Strong communication and leadership skills with the ability to motivate and direct a team.
- High attention to detail and commitment to delivering consistent, high-quality results.
- Flexibility to work weekends, holidays, and varied shifts as business needs require.
Other information:
What You Can Look Forward To
- Medical, Dental, and Vision insurance (starting Day 1)
- Paid Parental Leave
- Vacation/Paid Time Off (PTO) with rollover
- 401(k) with company match
- Life Insurance and Disability Insurance
- DailyPay option
- Complimentary wellness tools
- Unlimited referral bonuses
- Leadership development and tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities for growth