What are the responsibilities and job description for the Host position at White Lodging?
Description
Position Information
Location: Brush Creek Ranch
Summary:
Who We Are
At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.
Responsibilities:
What You'll Do
What You Can Look Forward To
Position Information
Location: Brush Creek Ranch
Summary:
Who We Are
At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.
Responsibilities:
What You'll Do
- Greet guests in a warm, friendly, and professional manner, setting the tone for their dining experience.
- Understand and adhere to uniform standards to present a polished image to guests.
- Effectively assign servers to their sections, optimizing service flow and guest satisfaction.
- Utilize rotational seating standards to ensure balanced service and an efficient dining experience.
- Manage reservations and communicate special accommodations to servers and management as needed.
- Maintain a clean and inviting entryway to the restaurant, ensuring a pleasant first impression.
- Seat and assign guests to tables with professionalism, making sure their preferences are considered.
- Demonstrate a comprehensive knowledge of both food and beverage menus, including daily specials and 86'd items.
- Enter orders accurately through the POS system, ensuring timely and precise service.
- Verify payment methods and handle cash responsibly, following all cash handling procedures.
- Complete side work duties and cleaning tasks to maintain a high standard of cleanliness and organization
- Conduct quality checks to ensure guest satisfaction upon their departure.
- Perform any other tasks assigned by management to support the restaurant’s operations.
- Previous guest service experience is preferred, with a strong focus on hospitality and customer care.
- Excellent communication skills, with the ability to interact effectively with guests and team members.
- Assist in training new associates and cross-training existing staff.
- A positive attitude and the ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to adapt to changing priorities and guest needs.
What You Can Look Forward To
- Day 1 medical, dental, and vision insurance for all seasonal and full-time associates
- Vacation and Paid Time Off (PTO) with rollover for full-time associates
- Unlimited referral bonuses
- 401(k) with company match after 1 month
- Ranch provided employee housing available at a subsidized rate
- 3 meals per day at no cost to the associate
- Numerous employee engagement activities that contribute to a positive work environment
- Getting to live in a beautiful location with access to hiking, mountain biking, and fishing on neighboring national forest land
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple opportunities for growth across our luxury ranch network