What are the responsibilities and job description for the Host - Aura Rooftop Bar position at White Lodging?
Description
Position Information
Location: JW Marriott Charlotte
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel.
As a part-time Host, you'll be the first face our guests see and the lasting impression they carry with them — setting the tone for an exceptional dining experience from the moment they walk through the door, one shift at a time.
Responsibilities:
What You’ll Do
What We Offer
Position Information
Location: JW Marriott Charlotte
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel.
As a part-time Host, you'll be the first face our guests see and the lasting impression they carry with them — setting the tone for an exceptional dining experience from the moment they walk through the door, one shift at a time.
Responsibilities:
What You’ll Do
- Greet guests warmly and professionally, ensuring their satisfaction with the dining experience.
- Effectively assign servers to sections, manage reservations, and seat guests at tables.
- Maintain the restaurant entryway and complete necessary side work and cleaning tasks.
- Promote teamwork and contribute to creating a friendly and safe work environment.
- Be an ambassador of our establishment by maintaining a neat and professional appearance.
- Be knowledgeable of all menu items, contents, preparation methods, and garnishes, accurately answering any guest questions.
- Process all payment methods.
- Perform other duties as assigned.
- An outgoing, sociable personality and a natural ability to make guests feel instantly welcome.
- Excellent communication and listening skills — you stay composed and friendly even when the waiting list is long.
- A passion for service with a positive, can-do attitude during high-volume shifts.
- Availability to work evening and weekend shifts — the heart of our dining operation and where a great host makes the biggest impact.
- The ability to stay on your feet throughout your shift and lift up to 25 lbs. occasionally.
What We Offer
- Flexible part-time Shifts during the Season.
- A highly visible, people-facing role where your personality sets the tone for every guest's experience.
- A welcoming team environment at some of the most celebrated restaurant and rooftop bar concepts in the city.
- Employee perks and the opportunity to grow into additional shifts or a full-time role over time.
- If you're a natural people person who loves making guests feel at home and wants flexible part-time work in a premium dining setting, we'd love to meet you.