What are the responsibilities and job description for the Bell Staff position at White Lodging?
Description
Summary:
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities:
What You'll Do
Summary:
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities:
What You'll Do
- The bell staff will provide the highest quality of service to the guest, anticipating and exceeding their expectations.
- Greet guests in a warm and friendly manner and assist guest with luggage.
- Ensure luggage is always safe and secure. Use luggage carts to deliver items to and from guestrooms
- Maintain and drive hotel van or park guest vehicles, if applicable.
- Maintain cleanliness and neatness of public areas and work areas. Complete daily/weekly cleaning schedule.
- Develop a thorough knowledge of hotel services and surroundings, the local area, and nearby travel services. Accurately answer any guest questions and provide thoughtful recommendations.
- Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
- Perform other duties as assigned.
- The bell staff will have an outgoing and social personality.
- Excellent communication and listening skills.
- A passion for service with a positive, can-do attitude with a team-player mindset.
- A valid driver’s license with an acceptable driving record.
- Ability to lift, carry or otherwise move up to 50 lbs. This position provides exposure to outdoor weather
- DailyPay option
- Day 1 Medical, Dental and Vision insurance
- Vacation/Paid Time Off (PTO) with rollover
- Complimentary wellness tools
- Unlimited referral bonuses
- 401(k) with company match
- Hostcare Resources healthcare concierge
- Leadership development
- Tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities