What are the responsibilities and job description for the Assistant General Manager position at White Lodging?
Description
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Courtyard by Marriott Erie is a premium-brand hotel located in Erie, Pennsylvania — a growing hospitality market on the southern shore of Lake Erie, serving business travelers, leisure guests, and the greater northwest Pennsylvania region. As one of the area's leading Marriott-brand properties, the Courtyard Erie is a full-service hotel environment where strong operational leadership, associate development, and guest satisfaction drive everything we do.
We are hiring an Assistant General Manager to serve as the co-captain of the Courtyard Erie leadership team. This is a high-impact hotel management role in Erie, PA for an experienced hospitality leader who is ready to step into a General Manager in training capacity — owning day-to-day hotel operations, driving associate engagement, and building the skills needed to lead their own property. If you're an Assistant General Manager, hotel operations manager, Food and Beverage Manager, or Rooms Division Manager looking for AGM jobs in Erie, Pennsylvania or hotel management jobs in northwest Pennsylvania, this is your next move with one of the country's most growth-oriented hotel management companies.
What You'll Do
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Courtyard by Marriott Erie is a premium-brand hotel located in Erie, Pennsylvania — a growing hospitality market on the southern shore of Lake Erie, serving business travelers, leisure guests, and the greater northwest Pennsylvania region. As one of the area's leading Marriott-brand properties, the Courtyard Erie is a full-service hotel environment where strong operational leadership, associate development, and guest satisfaction drive everything we do.
We are hiring an Assistant General Manager to serve as the co-captain of the Courtyard Erie leadership team. This is a high-impact hotel management role in Erie, PA for an experienced hospitality leader who is ready to step into a General Manager in training capacity — owning day-to-day hotel operations, driving associate engagement, and building the skills needed to lead their own property. If you're an Assistant General Manager, hotel operations manager, Food and Beverage Manager, or Rooms Division Manager looking for AGM jobs in Erie, Pennsylvania or hotel management jobs in northwest Pennsylvania, this is your next move with one of the country's most growth-oriented hotel management companies.
What You'll Do
- Serve as the General Manager's co-captain at Courtyard by Marriott Erie — leading and overseeing all day-to-day hotel operations across rooms, food and beverage, and guest services
- Drive performance across all key hotel metrics — including guest satisfaction scores, associate engagement, event execution, operational audits, and food and beverage profitability
- Prioritize associate training and development at every level — helping your team members grow, perform at their best, and build careers within White Lodging's multi-property network
- Foster meaningful relationships with associates that align with White Lodging culture — actively supporting hotel retention goals and a strong internal promotion pipeline
- Operate with a growth mindset — learning continuously, taking on new operational challenges, and preparing yourself for a General Manager role within the White Lodging portfolio
- Past leadership experience in Food and Beverage management and/or Rooms Division operations at a hotel — required; prior Assistant General Manager, hotel operations manager, F&B manager, or department head experience strongly preferred
- A proven track record of training, developing, and mentoring hotel associates — with demonstrated success building cohesive, high-performing hospitality teams
- Strong organizational, operational, and problem-solving skills — with the ability to manage competing priorities across a full-service Marriott-brand hotel environment
- A collaborative, people-first leadership style that builds trust with associates, peers, and hotel ownership
- A genuine desire to grow your hospitality career — you're not looking for a job, you're looking for a path to General Manager
- Benefits — starting day 1
- Medical, dental, and vision insurance
- Life and disability insurance
- Paid parental leave
- DailyPay — get paid when you need it
- Employee Assistance Program (EAP)
- Hostcare Resources healthcare concierge
- 401(k) with company match
- Paid time off (PTO) with rollover
- Complimentary wellness tools
- Unlimited employee referral bonuses
- Leadership development & tuition reimbursement
- Discounts on hotel rooms, dining, and travel
- Growth opportunities across multiple hotel properties in your market