Host

Who We Are

At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.

Responsibilities

What You'll Do

• Greet guests in a warm, friendly, and professional manner, setting the tone for their dining experience.
• Understand and adhere to uniform standards to present a polished image to guests.
• Effectively assign servers to their sections, optimizing service flow and guest satisfaction.
• Utilize rotational seating standards to ensure balanced service and an efficient dining experience.
• Manage reservations and communicate special accommodations to servers and management as needed.
• Maintain a clean and inviting entryway to the restaurant, ensuring a pleasant first impression.
• Seat and assign guests to tables with professionalism, making sure their preferences are considered.
• Demonstrate a comprehensive knowledge of both food and beverage menus, including daily specials and 86'd items.
• Enter orders accurately through the POS system, ensuring timely and precise service.
• Verify payment methods and handle cash responsibly, following all cash handling procedures.
• Complete side work duties and cleaning tasks to maintain a high standard of cleanliness and organization
• Conduct quality checks to ensure guest satisfaction upon their departure.
Perform any other tasks assigned by management to support the restaurant’s operations.

What You'll Bring

• Previous guest service experience is preferred, with a strong focus on hospitality and customer care.
• Excellent communication skills, with the ability to interact effectively with guests and team members.
• Assist in training new associates and cross-training existing staff.
• A positive attitude and the ability to work in a fast-paced environment while maintaining attention to detail.
Flexibility to adapt to changing priorities and guest needs.

Other Information

What You Can Look Forward To

• Day 1 medical, dental, and vision insurance for all seasonal and full-time associates
• Vacation and Paid Time Off (PTO) with rollover for full-time associates
• Unlimited referral bonuses
• 401(k) with company match after 1 month
• Ranch provided employee housing available at a subsidized rate
• 3 meals per day at no cost to the associate
• Numerous employee engagement activities that contribute to a positive work environment
• Getting to live in a beautiful location with access to hiking, mountain biking, and fishing on neighboring national forest land
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple opportunities for growth across our luxury ranch network

At Brush Creek Ranch, we are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Location Code: 9090