What are the responsibilities and job description for the Hotel Front Desk Agent position at White House Inn?
Overview
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and providing exceptional customer service in a hotel or resort setting.
Duties
- Greet guests upon arrival and provide them with information about services and amenities
- Assist guests with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Manage reservations and ensure accurate guest information in the system
- Coordinate with other hotel departments to meet guest needs effectively
- Maintain a clean and organized front desk area
Skills
- Strong customer service skills with a focus on guest satisfaction
- Previous experience in the hospitality industry or front desk operations is preferred
- Knowledge of hotel management systems is a plus
- Multilingual abilities are advantageous for interacting with diverse guests
- Excellent communication and interpersonal skills to engage with guests effectively
Job Types: Full-time, Part-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $20 - $24