Operations and Logistics Manager

About White Felt

White Felt Casino Events is one of Texas’ premier casino party rental and dealer staffing companies, serving corporate clients, non-profit fundraisers, and private events across the state. Headquartered in DFW with active expansion into Houston, San Antonio, and Austin, the company delivers high-volume, logistically complex events on tight timelines. We are growing quickly and building the operational infrastructure to support that growth.

Role Overview

The Operations & Logistics Manager owns three core pillars of White Felt’s physical operation: Events, Fleet, and Facilities. This means every event goes out fully staged and on time, every vehicle in the fleet is maintained and road-ready, and the warehouse and physical spaces are kept in clean, organized, working order. These are not shared responsibilities. This role is the accountable owner of all three.

The position also carries full responsibility for building and managing the labor force that supports these pillars, including recruiting, training, scheduling, and developing part-time staff using White Felt’s in-house curriculum. The right candidate is equally comfortable directing a crew and solving a problem with their own hands. They do not need to be micromanaged. They take ownership, communicate proactively, and get the job done.

Core Responsibilities

Pillar 1: Events

Own the full fulfillment cycle for every event: equipment staging, loading, manifest verification, and on-time departure

Verify all equipment prior to departure: tables, chips, cards, felts, and accessories

Coordinate vehicle handoffs with dealer managers for same-day and early-morning departures

Serve as the primary on-call logistics contact during active event weekends

Develop and maintain documented packing and staging procedures that any trained team member can execute

Pillar 2: Fleet

Maintain all company vehicles in clean, safe, and operational condition at all times

Schedule and oversee routine maintenance, inspections, and repairs across the fleet

Coordinate rentals and third-party vehicles as needed for high-volume event weekends

Track vehicle use, mileage, and maintenance history; flag issues to management before they become failures

Pillar 3: Facilities & Inventory

Maintain the warehouse in a clean, organized, and safety-compliant condition at all times

Ensure all equipment is inspected, catalogued, and deployment-ready after every event cycle

Perform routine maintenance and minor repairs on equipment, fixtures, and the physical space

Manage procurement of replacement parts, consumables, and supplies; track spend and flag shortages

Labor and Crew Development

Recruit, onboard, and maintain a rotating pool of 15 to 20 part-time warehouse assistants

Train and develop staff using White Felt’s in-house curriculum; build toward a bench of qualified shift leads

Manage staff scheduling independently, ensuring adequate coverage across all three operational pillars

Monitor worker reliability and performance; identify and advance high performers into shift lead roles

Systems and Communication

Develop and maintain documented procedures for packing, loading, fleet upkeep, and crew scheduling

Communicate proactively with the Director of Operations regarding scheduling conflicts, equipment issues, or event-day risks

Maintain accurate records of labor hours, vehicle use, and event assignments using shared tools such as Google Sheets or Slack

Schedule, Season, and Time Off

This is a salaried position with PTO benefits. The Operations & Logistics Manager is trusted to manage their own schedule and their team’s schedule, with the primary obligation being reliable event coverage.

Advance visibility into the event calendar is provided at all times. This role is designed for someone who plans ahead, uses slower periods wisely, and ensures the team is fully prepared before the busy season begins.

Qualifications

Candidates from the following backgrounds are strongly encouraged to apply:

Logistics, warehousing, or distribution operations with direct crew management experience

Event production, live entertainment, or AV with experience loading and managing equipment for time-sensitive deployments

Field operations, facilities management, or trades supervision with experience coordinating labor, maintaining equipment, and executing on a schedule

Military supply chain or logistics with experience building and managing physical operations in structured, high-accountability environments

All candidates must demonstrate the following:

Proven ability to manage part-time or contract labor with accountability and fairness

Strong organizational skills and the ability to build repeatable processes without being directed to do so

Clear, direct communication, especially when problems arise

Comfort with basic digital tools for scheduling and recordkeeping

A preference for operational work and hands-on leadership

Regular lifting of 50 to 75 lbs; loading and unloading of box trucks

Extended periods on your feet in a warehouse and outdoor environment

Valid driver’s license and clean driving record required

Ability to manage full time staff and independent contractors

Compensation and Benefits

Base Salary: $70,000 to $90,000 based on experience

Event Management Pay: Additional pay opportunities available through event management

PTO: Paid time off included;

Advancement: High performers are considered for expanded leadership responsibility as the company scales into new markets

Visibility: Direct working relationship with ownership and senior leadership