Overnight Agent - Part-Time

Join our White Elephant Aspen Team, part of White Elephant Resorts, a collection of award-winning boutique hotels and luxury resorts in Nantucket, Palm Beach, and Aspen.

Join the iconic White Elephant Aspen team and become a key player in delivering exceptional late-night service at one of Aspen’s most exclusive boutique hotels. We’re seeking a Part-Time Overnight Agent who is dependable, detail-oriented, and committed to providing a seamless guest experience after hours from 11pm – 7am.

Key Responsibilities:

• Provide warm, attentive service to guests during evening and overnight hours
• Manage check-ins, check-outs, and overnight guest inquiries
• Perform nightly audit and reporting functions
• Monitor property security and safety protocols
• Coordinate with housekeeping and engineering for urgent overnight needs
• Prepare for early morning arrivals and support smooth shift transitions

Qualifications:

• Previous front desk or night audit experience (luxury or boutique hotel experience preferred)
• Familiarity with hotel systems such as Maestro and ALICE is a plus
• Strong communication, organization, and problem-solving skills
• Ability to work independently and maintain composure overnight
• Willingness to adapt to Aspen’s seasonal environment and guest expectations

Rated by The Boston Globe as one of the Top Places to Work in Massachusetts, we are proud to offer a supportive and rewarding environment across all of our premier properties, including White Elephant Nantucket, The Wauwinet, Jared Coffin House, The Cottages at the Nantucket Boat Basin, Nantucket Boat basin,  White Elephant Palm Beach and White Elephant Aspen.

Be part of a team that delivers award-winning service in one of the most breathtaking destinations in the world. We offer a collaborative work culture, career development opportunities, and the chance to make a lasting impact on every guest’s stay.