What are the responsibilities and job description for the Front Office Lead position at White Diamond Dental?
Front Office Lead – Dental & Med Spa
Pay: Based on experience $20-50.00 per hour
We’re searching for a Front Office Lead who’s excited to play a key role in helping our growing dental and med spa practice run smoothly every day. This is more than a reception role — you’ll be the go-to person for front-office operations, patient service, and team coordination. This is a start up dental practice that is in need of an experienced office lead to take charge and get the practice patient-ready!
What You’ll Do
Lead and oversee daily front office operations for both dental and med spa services
Greet and assist patients with warmth and professionalism
Manage schedules, confirmations, and follow-up communications
Support providers by keeping the office organized and on time
Guide, train, and mentor front desk team members
Help with treatment coordination, financial arrangements, and billing questions
Track office supplies, assist with inventory, and recommend process improvements
Uphold HIPAA compliance and maintain patient confidentiality
What We’re Looking For
Previous experience in dental office management REQUIRED
Confident leadership and excellent customer service skills
Strong organizational and problem-solving abilities
Knowledge of scheduling systems, insurance, and payment processes
Tech-friendly and comfortable learning practice management software
Must be knowledgeable in OpenDental
Why Join Us
Be part of a supportive, upbeat team focused on great patient experiences
Work in a modern office that blends dentistry with med spa services
Competitive pay based on experience, plus employee discounts on services/products
Salary : $20 - $50