What are the responsibilities and job description for the Front Desk Receptionist position at White Cloud Pediatrics?
White Cloud Pediatrics is a family-centered pediatric practice that loves caring for kids and supporting families. We're seeking a friendly, dependable, bilingual, and detail oriented part-time receptionist (with flexibility to cover full-time hours when needed) to join our friendly front office team. Experience in a medical office setting, esp. pediatrics, is preferred.
Position Overview:
As the first point of contact for our patients and families, you'll play an important role in creating a welcoming experience. This position involves greeting families, answering phones, scheduling appointments, and helping our office run smoothly day to day.
What you'll do:
Welcome patients & families with kindness
Answer phones & schedule appointments
Handle check-in/check-out & insurance verification
Support providers & staff to keep the day running smoothly
What we're looking for:
Experience in a medical office preferred (bilingual and pediatrics is a plus!)
Strong communication & customer service skills
Reliable, flexible, and team-oriented
Part-time with opportunity for full-time coverage
Family-like work environment
Job Types: Full-time, Part-time, Contract, Temporary
Pay: $12.00 - $14.00 per hour
Benefits:
- Health insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $12 - $14