What are the responsibilities and job description for the Site Manager Whistle Express position at Whistle Express Car Wash?
Company Description Whistle Express Car Wash is a rapidly growing company where team members take pride in delivering fast, high-quality service across hundreds of locations. The organization focuses on providing a consistent, reliable, and simple customer experience that builds trust every day. Teamwork, accountability, and a strong work ethic are central to the company’s culture and success. Team members work in an active environment, solving problems and making a visible impact rather than sitting behind a desk. Whistle Express offers opportunities to work hard, grow professionally, and be part of something bigger.
Role Description The Site Manager Whistle Express is a full-time, on-site role located in Tulsa, OK, responsible for overseeing all daily operations at the car wash location. This role includes leading and developing team members, scheduling shifts, and ensuring staffing levels support excellent customer service. The Site Manager monitors equipment and facility conditions, coordinates maintenance, and upholds safety and cleanliness standards. They manage cash handling, inventory, and basic reporting to support site performance and profitability. The role also involves engaging with customers, resolving issues, implementing company processes, and driving membership and sales initiatives.
Qualifications
Role Description The Site Manager Whistle Express is a full-time, on-site role located in Tulsa, OK, responsible for overseeing all daily operations at the car wash location. This role includes leading and developing team members, scheduling shifts, and ensuring staffing levels support excellent customer service. The Site Manager monitors equipment and facility conditions, coordinates maintenance, and upholds safety and cleanliness standards. They manage cash handling, inventory, and basic reporting to support site performance and profitability. The role also involves engaging with customers, resolving issues, implementing company processes, and driving membership and sales initiatives.
Qualifications
- Leadership and team management skills, including the ability to coach, motivate, and develop staff.
- Operational and organizational skills, such as scheduling, inventory oversight, and basic reporting.
- Customer service and communication skills, with the ability to handle concerns and maintain a positive customer experience.
- Basic mechanical aptitude and problem-solving skills to identify issues and coordinate equipment maintenance.
- Attention to safety and cleanliness standards in a fast-paced, outdoor work environment.
- Previous experience in retail, service, or operations management is preferred.
- Ability to stand, move, and work on-site for extended periods, including weekends and holidays as needed.
- High school diploma or equivalent; additional education or training in management or business is a plus.