What are the responsibilities and job description for the Assistant position at Whistle Express Car Wash?
Company Description Whistle Express Car Wash is a rapidly growing car wash company that takes pride in delivering fast, high-quality service across hundreds of locations. Teams focus on providing a consistent experience that is simple, reliable, and easy for customers to choose. The company values showing up for one another, working hard, and following through on commitments to build strong teams and strong businesses. Team members are active, hands-on, and solve problems in real time rather than sitting behind a desk. Whistle Express offers opportunities to work, grow, and contribute to something larger within a supportive, team-oriented environment.
Role Description The Assistant role at Whistle Express Car Wash is a full-time, on-site position based in Spartanburg, SC. In this role, the Assistant supports daily car wash operations by greeting customers, guiding vehicles through the wash process, and helping maintain a clean, safe, and efficient facility. Responsibilities include handling basic customer inquiries, assisting with membership or promotional programs, and supporting the team with equipment checks and light maintenance tasks as directed. The Assistant may help with cash handling, point-of-sale processes, and inventory of supplies while ensuring that service standards and safety procedures are consistently followed. This role involves working on your feet, moving quickly, collaborating with team members, and contributing to a positive customer experience.
Qualifications
- Customer service and communication skills, including the ability to interact professionally with customers and team members.
- Basic operational and problem-solving skills to support equipment checks, follow procedures, and respond to routine issues.
- Attention to detail and reliability in following safety guidelines, cleanliness standards, and company policies.
- Physical ability to stand for extended periods, move quickly, and work in an outdoor environment in varying weather conditions.
- Ability to work full-time on-site in Spartanburg, SC, including weekends and varying shifts as needed.
- Team-oriented mindset, willingness to learn, and a positive, flexible attitude toward changing tasks and priorities.
- Previous experience in customer service, retail, or hospitality is beneficial but not required; high school diploma or equivalent preferred.