What are the responsibilities and job description for the Business Office Manager - Long-Term Care position at Whisperwood Nursing & Rehab?
Join Our Team as a Business Office Manager
Drive Operational Excellence in Long-Term Care
We are seeking a dependable and detail-oriented Business Office Manager to join our growing team! In this role, you will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function. Success in this position requires strong organizational skills, professionalism, and the ability to collaborate in a dynamic environment.
Your Impact as a Business Office Manager
In this role, you will:
Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances
Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions
Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims
Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations
Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly
Provide Training and Coverage: Train staff to ensure “3 Deep” office backup coverage
Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes
Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions
What Makes You a Great Fit
We’re looking for someone who:
Has experience in accounts receivable and general financial processes
Demonstrates excellent organization and multitasking ability
Is proficient in typing, 10-key entry, and general computer use
Communicates clearly in English, both verbally and in writing
Meets deadlines with accuracy and attention to detail
Cares genuinely for elderly and disabled individuals
Adheres to safety policies and respects the Patient Bill of Rights and Employee Responsibilities
Benefits (Full-Time)
Comprehensive Coverage: Health, Dental, and Vision Insurance
Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
Life Insurance: Whole and Term Policies
Professional Growth: Tuition Reimbursement for continued education
Time to Recharge: Paid Time Off
Retirement Planning: Immediate 401(k) eligibility
Unwavering Support: Exceptional corporate resources
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Drive Operational Excellence in Long-Term Care
We are seeking a dependable and detail-oriented Business Office Manager to join our growing team! In this role, you will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function. Success in this position requires strong organizational skills, professionalism, and the ability to collaborate in a dynamic environment.
Your Impact as a Business Office Manager
In this role, you will:
Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances
Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions
Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims
Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations
Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly
Provide Training and Coverage: Train staff to ensure “3 Deep” office backup coverage
Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes
Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions
What Makes You a Great Fit
We’re looking for someone who:
Has experience in accounts receivable and general financial processes
Demonstrates excellent organization and multitasking ability
Is proficient in typing, 10-key entry, and general computer use
Communicates clearly in English, both verbally and in writing
Meets deadlines with accuracy and attention to detail
Cares genuinely for elderly and disabled individuals
Adheres to safety policies and respects the Patient Bill of Rights and Employee Responsibilities
Benefits (Full-Time)
Comprehensive Coverage: Health, Dental, and Vision Insurance
Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
Life Insurance: Whole and Term Policies
Professional Growth: Tuition Reimbursement for continued education
Time to Recharge: Paid Time Off
Retirement Planning: Immediate 401(k) eligibility
Unwavering Support: Exceptional corporate resources
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
